WHAT YOU WILL BE RESPONSIBLE FOR
Strategic Leadership & Business Growth
• Define the global product re-platforming, implementation and transformation strategy; align priorities with enterprise growth; establish implementation management as a strategic capability; advise client and State Street executives on complex transformation decisions.
Client Transformation & Operating Model Modernization
• Lead multi-year platform migration and service model redesign, middle-office and data modernization; define scalable future-state operating models; accelerate strategic product adoption; shift from bespoke solutions toward standardized assets and services where appropriate; ensure client adoption and benefit realization.
Enterprise Delivery & Governance
• Establish executive governance and lead steering committees; oversee portfolio investment, resources, risks, dependencies and outcomes; provide transparent executive reporting and escalation; reinforce accountability and delivery discipline.
Transaction Lifecycle Strategy
• Improve processing efficiency, data quality, exception management, controls and client transparency; simplify workflows with Product, Operations and Technology; advance automation, straight-through processing, platform convergence and speed-to-market.
Organizational Leadership & Talent
• Lead and develop a global organization; build a high-performance, client-focused culture; strengthen leadership, succession and professional growth; lead through influence across a complex matrix.
Risk, Regulatory & Control Oversight
• Ensure compliance with regulatory, audit, information security and operational resilience requirements; strengthen governance, testing, readiness and change controls; proactively identify and mitigate implementation and operational risk.
Innovation & Future-State Enablement
• Modernize implementation methods, tools and operating models; embed Product Development Lifecycle practices; partner with Technology and Architecture on automation, AI-enabled delivery, workflow optimization and data-driven insights; build reusable frameworks for future growth.