What You’ll Do:
Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service
Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new
Ship, receive, and expedite orders as needed
Manage internal “STAMP” database, ensuring accuracy and integrity
Process repair order approvals daily
Oversee and inventory repairable assets
Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.)
Actively participate in plant-sponsored initiatives, meetings, and activities
Establish regular meeting cadence with plant decision makers
Work with the customers to improve their reliability and introduce cost-saving initiatives
Help solve customer problems and keep industry running!
Apply 5S workplace principles to all work areas