Guest Receptionist - Part Time
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Before you apply
LocationUncasville, CT; Mohegan Sun
Work modeon-site
Typefull-time
SeniorityEntry
Company size5,001–10,000 people
PostedMar 17, 2026 · 7mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Mar 17, 2026
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent
Previous high-volume hotel guest service experience
Excellent computer skills
Excellent written and verbal communication skills
Able to multi-task under stressful situations
Good typing skills
Extensive knowledge of the property and local areas and destinations
Knowledge of LMS, LRS, HMS, RPOS, Lodgenet, Ascent, Bartech, Expresso, Hotel paging system, telecheck and Time Lox/DC One
Must be able to work various shifts and flexible hours
Skills
LMS
LRS
HMS
RPOS
Lodgenet
Ascent
Bartech
Expresso
telecheck
Time Lox/DC One
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Position Summary:
This position is responsible for providing guests with the effortless and seamless movement in and out of the hotel.
Responsibilities
Primary Duties and Responsibilities: includes but not limited to:
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Greets guests in a warm and sincere manner and provides outstanding guest service
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Registers hotel guests and assigns and issues room keys
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Addresses all Guest concerns in a timely manner
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Ensures proper payment is received on all reservations
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Assists with the preparation, arrival and departure of all corporate, conventions and bus groups
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Runs back-up reports and updated document consistently every two hours
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Responsible for the completion of the over the credit report
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Completes daily room blocking (i.e. deposits and accessible rooms)
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Assists guests in making dinner and spa reservations, along with transportation needs
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Ensures completion of the daily count sheet
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Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum availability of rooms on the hotel rack
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Answers hotel phones, guaranteeing phones are answered within three rings
Secondary Duties and Responsibilities:
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Assists in other locations throughout Hotel Operations, including Aquai reception and Concierge
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Pre-registers guests and issues pagers, as needed
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Stocks supplies in the back office and at the Front Desk
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Enrolls guests in the Mohegan Sun Momentum Program
Minimum Education and Qualifications:
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High School Diploma or equivalent
•
Previous high-volume hotel guest service experience
•
Excellent computer skills
Competencies: Incumbent will master the following competencies while in this position:
•
Excellent written and verbal communication skills
•
Able to multi-task under stressful situations
•
Good typing skills
•
Extensive knowledge of the property and local areas and destinations
Training Requirements:
•
Knowledge of LMS, LRS, HMS, RPOS, Lodgenet, Ascent, Bartech, Expresso, Hotel paging system, telecheck and Time Lox/DC One
Physical Demands and Work Environment:
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Must be able to work in a fast paced office work environment
•
Must be able to stand, reach, bend or sit for extended periods of time
•
Must be able lift heavy objects
•
Must be able to work various shifts and flexible hours
Legal
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
#JoinOurWinningTeam
Work Shift:
Regular
Knock, knock. Hear that sound? That’s opportunity!
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Mohegan Sun practices Native American Preference in hiring. “Native American” means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.