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DS Smith

Customer Service Coordinator

Salary€24k – €24k
LocationRiga
Work modeon-site
Typefull-time
Company size10,000+ people
First seen1w ago
Last seen21h ago
Job Responsibilities
•
Daily cooperation with Sales Managers and customers;
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Coordination of orders, deliveries, and new projects;
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Monitoring and control of warehouse inventory levels;
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Administration of customer contracts;
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Coordination and resolution of customer complaints, claims, and requests;
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Data entry and maintenance in the company’s information systems.
Candidate Requirements
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Higher education;
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Good command of English, both spoken and written (knowledge of Russian will be considered an advantage);
•
Excellent communication, planning, and organizational skills;
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Ability to effectively manage multiple tasks simultaneously and set priorities;
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High level of accuracy, sense of responsibility, and customer service orientation.
We Offer
•
Competitive remuneration based on your experience, knowledge, and competencies;
•
DS Smith offers a competitive and transparent bonus scheme that, following the probation period, provides an opportunity to earn up to an additional 50% of the base salary, depending on achieved results and individual performance;
•
24/7 accident insurance;
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Private health insurance after the probation period;
•
Gifts for work anniversaries and various employee recognition programmes;
•
Career and professional development opportunities within an international company;
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Work in a professional, responsive, and supportive team;
•
Company events and team-building activities throughout the year;
•
A stable and long-term position within an international company.
Gross monthly salary: EUR 2000.
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