Lead the analysis and continuous improvement of Koalafi’s fraud defense framework, including policies, decision rules, thresholds, and model targeting.
Responsibilities include:
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Analyze fraud trends and attack patterns to continuously strengthen automated and manual fraud defenses.
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Develop and iterate fraud defense strategy (rules, policies, thresholds, decision logic) to maintain strong protection against both ambient fraud activity and coordinated fraud attacks.
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Design and implement defenses tailored to emerging channels, including direct-to-consumer, to support enterprise-wide scaling initiatives.
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Evaluate and integrate new fraud detection capabilities, tools, and third-party data sources that improve risk detection and operational efficiency.
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Enhance and optimize merchant-level fraud risk monitoring and reporting, identifying patterns that may indicate merchant abuse or elevated risk exposure.
Monitoring Suite & Risk Reporting
Improve and scale the fraud monitoring framework to ensure early detection of emerging threats and clear visibility into fraud performance.
Responsibilities include:
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Develop and enhance fraud monitoring dashboards and reporting that track fraud performance metrics and trends across customer segments, merchant verticals, and channels.
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Build analytical tools and monitoring processes designed to detect segment-level anomalies and emerging fraud patterns.
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Implement automated alerting and anomaly detection to enable timely response to new fraud threats.
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Partner with Analytics and Data teams to ensure fraud metrics and reporting are accurate, scalable, and aligned across systems.
Product Launch Support & Ad Hoc Analysis
Support new product launches and business initiatives by providing analytical insights into fraud risk and mitigation strategies.
Responsibilities include:
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Support product design and rollout decisions by quantifying trade-offs among fraud risk, approval rate, unit economics, and customer experience.
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Conduct targeted analyses to evaluate fraud exposure across new merchant partners, verticals, and products.
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Monitor fraud performance during product launches, pilots, and scaling phases, identifying early indicators of emerging risk.
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Provide ad hoc analytical support for fraud strategy initiatives and evolving risk mitigation efforts.
Cross-Functional Influence & Execution
Serve as a key analytical partner across teams to ensure fraud defenses are embedded effectively within Koalafi’s products and operational processes.
Responsibilities include:
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Partner closely with Product and Engineering teams during product development to ensure fraud risk controls are built into key workflows.
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Collaborate with Risk Operations to ensure manual review processes align with fraud policy intent and evolving fraud patterns.
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Provide analytical insights that support clear decision-making across stakeholders and initiatives.
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Help drive alignment across teams by defining project milestones, delivering analytical insights, and maintaining effective communication with key stakeholders.