Nutrition Assistant
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Before you apply
Salary$18 – $24/hr
LocationSpringfield, Massachusetts
Work modeon-site
SeniorityEntry
Company size10,000+ people
PostedNov 1, 2026 · 4d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Assess patients for appropriateness for food selections
Assist patients and family with meal selections
Provide guidance and encourage patients to select foods that meet MNT orders
Communicate food choice/intake problems to clinical nutrition team and nursing
Deliver supplements to patients and verify consumption
Use dual identifiers when assisting a patient to order food
Ensure completeness and accuracy of tray and assist patients with tray set up
Record supplement, fluid and meal intake; record calorie count when ordered
Report patient meal problems to dieticians and follow up
Provide accurate information for production area to streamline tray assembly and minimize waste
Work with nursing to break down communication barriers
Use status icons on C-Bord program, especially refused tray button
Insert tray tickets using proper methods and standards
Follow predetermined ticket set up for hot and cold items
Distribute tube feedings on floors at designated times
Understand and use hand held technology for inputting patient meals through C-Bord system
Attend nursing practice meetings when assigned and interact to improve processes
Re-institute test tray program between food service employees and nursing
Follow up with patients using patient satisfaction survey tool
Demonstrate and model principals of service excellence in support of patient experience and SPIRIT program
Able to speak, write and comprehend English
Basic math skills
Ability to follow directions
Excellent verbal communication skills
Familiarity with using Windows based software
Food service and/or healthcare experience
Equal Opportunity employer consideration for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status
Skills
Windows
Summary:
The Nutrition Assistant facilitates patient meal selections, using Hand Held Technology with a special emphasis on customer service. The Nutrition Assistant provides guidance to patients and family members to select foods that are in compliance with Medical Nutrition Therapy (MNT) orders. The Nutrition Assistant provides support for nursing and Clinical Nutrition Team. In addition, the Nutrition Assistant facilitates intra and inter department communication to provide quality patient care and enhance patient satisfaction.
Required to perform other similar and related duties as assigned. The manager may change or add duties to meet the operational needs of the department at any time without prior notice.**### Job Responsibilities:
Responsibilities
1)** Assesses patients for appropriateness for food selections.2) Assist patients and family with meal selections when indicated, offering suggestions as to what types of foods would be appropriate on a specific diet type.3) Provides guidance and encourages patients and/or family to select foods that meet MNT orders. Recommends alternatives. Confirms MNT orders and allergies in CIS and CBord.4) Communicates consistent food choice and/or intake problems to clinical nutrition team and nursing.5) Delivers supplements to patients , assists nursing in verifying consumption , uses double identifiers for distribution of nourishments.6) Uses dual identifiers when assisting a patient to order their food.7) Ensures completeness and accuracy of tray and assists patients with tray set up when needed. Practices “clean in, clean out”.8) Records supplement, fluid and meal intake. Records calorie count when ordered.9) Reports patient meal problems to dieticians , follows up with dieticians when patient has not ordered for 2 meal periods, uses the C-Bord program to provide a well kept record for dealing with discrepancies in Patient Care in regard to feeding. Responsible for follow up with patients where we have not met their expectations, and reporting back to FS Operations Manager as to what the desired outcome will be.10) Provide accurate and complete information for the production area, therefore streamlining the process of assembling patient trays in an accurate method . Major emphasis on keeping waste to a low level is required, which involves communication regarding MHU discharges being removed prior to assembly.11) Work with nursing to break down the barriers of communication, opening doors between areas and ensuring proper communication is being used for all aspects of patient care.12) Uses status icons on C-Bord Program, especially the refused tray button on C-Bord. Provides trays for patients, only honoring diet changes when a physician or nurse has physically changed the patients diet in C-Board.13) Inserts tray tickets using proper methods, following the designated standards as they are set , with no variations.14) Follows the pre-determined ticket set up, having the hot items, garnish, etc. at the top of the tray ticket , then places the cold items in the pre determined areas to allow for a more streamlined assembly of trays.15) Distributes tube feedings on the floors at the designated times to ensure patient receives and utilizes the product.16) Understands and uses the new hand held technology for inputting patient meals through the C-Bord system, follows pre-determined scripting for each interaction, and checking allergies.17) When assigned attends nursing practice meetings on all the floors, interacts with nursing to develop or redesign a process fails through communication and collaboration.18) Re-institute test tray program between food service employees as well as nursing, explain the process, document the results for monthly reporting.19) Follow up with patients using the patient satisfaction survey tool, inquiring if we have met their expectations of an excellent experience. Seek feedback on how to improve the overall food service experience.20) Demonstrates and models principals of service excellence in support of the patient experience and SPIRIT program.**### Required Work Experience:
Requirements
1)** None**### Preferred Work Experience:
Nice to have
1)** Food service and/or healthcare experience preferred**### Skills and Competencies:
1)** Able to speak, write and comprehend English2) Basic math skills3) Ability to follow directions4) Excellent verbal communication skills5) Familiarly with using Windows based software
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$17.98 - $20.68 - $24.12
Legal
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.