Housing Case Manager - Permanent Supportive Housing (Balsam)
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Before you apply
Salary$48k
LocationMadison, WI
Work modehybrid
Typefull-time
SeniorityMid
DepartmentProgram
Company size11–50 people
First seenOct 16, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Strong interpersonal and communication skills
Empathetic and patient
Organizational skills for managing caseload
Problem-solving abilities
Flexibility and adaptability
Teamwork and collaboration skills
Passion for social justice
Valid state driver's license
Maintain automobile insurance coverage
Access to an automobile
Ability to travel throughout Dane County
Spanish speaking
Eligible driving record for organizational insurance
Benefits
Medical insurance
Dental insurance
401(k)
Life insurance
Flexible spending account
Paid time off
Paid holidays
Volunteer time off
Short term disability
Long term disability
About the role
Exciting opportunity to make a difference! Join our team at The Road Home Dane County as a Full-Time Housing Case Manager in our PSH Balsam program. You’ll have the chance to positively impact the lives of individuals experiencing homelessness in Dane County, WI. This position offers the flexibility of working from home, allowing you to create a work-life balance that suits your needs.
Benefits
With a competitive starting salary from $48,000, plus a full benefits package, you’ll be compensated for your hard work and dedication. If you’re passionate about helping others find stability and security in housing, apply today and be part of a mission-driven organization committed to providing support to those in need. Spanish speaking applicants are heavily encouraged to apply and will be additionally compensated for your language skills. You will be offered great benefits such as up to fully paid Medical, up to fully paid Dental, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, 10 Paid Holidays, Volunteer Time Off, Generous Paid Time Off, and Short and Long Term Disability. Join us and be a part of our team dedicated to making a difference in the community!
WHAT’S YOUR DAY LIKE?
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Meet with adults and children in home on a regular basis
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Provide support and resources to empower families to reach goals related to housing, employment and other identified needs
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Facilitate referrals for both adults and children
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Regularly evaluate progress on case goals
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Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain housing; serve as an ongoing liaison between property managers, neighbors, and participants
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Attend regular supervision, case management meetings, and relevant trainings
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Assist participants in locating and securing housing of their choice, when needed
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Assess housing strengths and barriers of families experiencing homelessness to determine housing and service needs
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Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs
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Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
WHAT YOU NEED TO BE SUCCESSFUL
To excel as a Housing Case Manager at The Road Home Dane County, strong interpersonal and communication skills are crucial. You must be empathetic, patient, and able to build trusting relationships with families experiencing homelessness. Organizational skills are vital for managing a caseload effectively and ensuring that all participant interactions are well-documented. Problem-solving abilities will help you navigate complex situations and find creative solutions to housing challenges.
Flexibility and adaptability are key as you work with diverse populations and navigate unpredictable circumstances. Collaboration with colleagues and community partners requires teamwork skills and a commitment to working towards common goals. Additionally, a passion for social justice and a drive to make a positive impact in the lives of others will drive your success in this rewarding role.
This is a full-time exempt, hybrid position at our onsite location on Balsam Road in Madison, WI. The core days are Monday through Friday, requiring occasional evening and weekend hours. You must have and maintain a valid state driver’s license, maintain automobile insurance coverage and have access to an automobile are required. A driving record which would be eligible for organizational insurance is required. The ability to travel throughout Dane County is required.
OUR TEAM NEEDS YOU!
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
About the company
The Road Home Dane County is committed to ending the issue of family homelessness in our community. We do this by developing long-term relationships with homeless families with children that change lives. We work with families, not only to relieve the immediate crisis of homelessness, but also to build skills, resources and relationships that set the stage for long-term success. We believe that for the greater good of our city and for human kind, we can and should join together to make a difference because every child deserves a home.
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