· Coordinates admissions and discharge planning.
· Acts as liaison with hospitals and other health care services to provide plan of care advice and lobby on behalf of the patients to various payor sources.
· Identifies community resources which can help with non-covered benefits such as medications, nutritional supplements, transportation, or durable medical equipment.
· Completes documentation, obtains insurance prior authorizations, and coordinates scheduling of procedures, testing and treatments.
· Performs and assists with medical treatment teaching and follow-up care with patients and their families regarding their healthcare needs.
· Assists with the review and development of education materials offered to patients.
· Facilitates care conferences and discharge planning meetings to review/meet needs of patients.
· Demonstrates expertise in communication skills, promotes effective working relationships, and maintains confidentiality at all times.
· Acts on committees as needed.
· Performs duties of RN or LPN as needed.
· Tracks and compiles data as requested.
· Assists in updating Nursing Policies and Procedures as directed.
· Assists with educational training, health fairs, etc. outside of the work facility.