Front Office Representative
Salary$17/hr
LocationBloomington MN - Country Inn Bloomington
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentFront Office
Company size10,000+ people
PostedSep 3, 2026 · 1mo ago
Verified live19h ago
At a glanceSummarised by Seekless from the posting.
Strong customer service experience required
Ability to maintain a positive and professional attitude when handling all situations
Solid computer skills
Ability to push/pull up to 30lbs
Ability to work flexible schedule, including morning, afternoons, nights and weekends
Excellent communication skills
Must possess a strong team spirit
Ability to stand, stoop or bend for entire shift
Ability to lift up to 20 pounds
Ability to model Choice's Cultural Values
Previous hotel experience preferred
Opera experience preferred
Verifying identity and legal authorization to work in the United States
Satisfactory completion of a background check and E-Verify
Drug-free workplace; pre-employment drug tests required
Background checks required before employment begins
Those who are ineligible to work in the United States will not be considered
Skills
Opera
Benefits
Health insurance
Dental
Vision
Short term disability
Long term disability
Auto insurance
Accident insurance
HSA contribution
401(k)
Employee assistance program
Paid vacation
Paid holidays
Paid sick time
Paid bereavement
Employee discounts
About the company
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
About the role
Position Summary
The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.
Benefits
Choice MHD Benefit Breakdowns
Hourly Wage: $17.00 per hour
Benefits When You Make It Your Choice:
•
Employee discounts on thousands of hotels
•
Paid Sick Time (MN Earned Sick and Safe Time)
Hourly (Full Time):
1st of the month following 30 days of service:
•
Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
•
Employer paid Accident insurance and HSA contribution
•
401(k) Retirement Plan
•
Employee Assistance Program
90 Days:
•
Paid Vacation Time
•
8 Paid Holidays
•
Paid Bereavement
1 Year:
•
Paid Floating Holidays
Responsibilities
Receives and processes incoming guests
Ensure a delightful, seamless arrival and departure for our guests.
Requirements
Requirement/Skills
Strong customer service experience required
Previous hotel experience preferred
Ability to maintain a positive and professional attitude when handling all situations
Solid computer skills
Ability to push/pull up to 30lbs
Ability to work flexible schedule, including morning, afternoons, nights and weekends
Excellent communication skills
Must possess a strong team spirit
Opera experience preferred
Physical Demands
Ability to stand, stoop or bend for entire shift
Ability to lift up to 20 pounds
Legal
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times
his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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