Customer support engineer
Read straight from Kla's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationHwaseong-si, Korea
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentServices
Company size10,000+ people
PostedOct 16, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Maintain, troubleshoot RAPID systems
Minimize customer downtime and improve tool performance
Perform preventive and corrective maintenance
Support escalations and work with Engineering/TSE teams
Build strong customer relationships and provide technical support
Master's Level Degree and 0 years related work experience
Bachelor's Level Degree and related work experience of 2 years
Bachelor's degree in Engineering or related field
Strong problem-solving skills
Good communication and customer-facing skills
Ability to work independently in a fab environment
Knowledge of HW, SW, networking, and system diagnostics
Skills
HW
SW
networking
system diagnostics
Benefits
Health insurance
Competitive pay
About the company
To make electronics, you need chips, wafers, transistors, reticles, and… To make these, you must see, test and manufacture them at scale—faster and better than ever before. That’s where KLA comes in. Whether you’re early in your career or an experienced professional, you’ll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers’ KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You’ll Do
About the role
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Job Description
•
Maintain, and troubleshoot RAPID systems.
•
Minimize customer downtime and improve tool performance.
•
Perform preventive and corrective maintenance.
•
Support escalations and work with Engineering/TSE teams.
•
Build strong customer relationships and provide technical support.
Preferred Qualifications
•
Bachelor’s degree in Engineering or related field.
•
Strong problem-solving skills.
•
Good communication and customer-facing skills.
•
Ability to work independently in a fab environment.
•
Knowledge of HW, SW, networking, and system diagnostics
Minimum Qualifications
Master’s Level Degree and 0 years related work experience; Bachelor’s Level Degree and related work experience of 2 years
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Benefits
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
Legal
KLA is proud to be an equal opportunity employer.