• Own the technical relationship with LoopMe demand partners, from onboarding and integration through ongoing troubleshooting and optimization.
• Diagnose and resolve complex issues across the Open RTB stack, including bid request/response validation, VAST/MRAID rendering, and SDK behavior.
• Write SQL queries and use Kibana to proactively surface revenue-impacting issues before clients notice them.
• Partner with Account Managers to ensure integrations meet technical best practices and support long-term performance.
• Escalate product and engineering bugs with clear reproduction steps, impact analysis, and prioritization recommendations.
• Build and maintain technical documentation, integration guides, and runbooks for internal and external use.
• Support third-party integrations end-to-end, from scoping requirements through launch testing and go-live validation.
• Translate client technical feedback into structured product requests that improve the platform.