LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes-based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world’s leading brands, agencies, and publishers work with us.
We’ve grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we’re building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.
The opportunity
We are looking for a client-focused and commercially driven Account Manager to drive customer success, retention, and account growth across a portfolio of advertisers and agencies. You will own your portfolio of accounts and act as a trusted advisor to your clients, ensuring campaigns deliver against objectives while identifying opportunities to expand the value LoopMe provides. You will report to a Sr. Account Lead and partner closely with Sales, Campaign Operations, Product, Data Science, and other specialist teams to deliver exceptional service and long-term growth.
What you’ll do
• Manage day-to-day relationships across your active account portfolio
• Own campaign delivery, ensuring performance aligns with client objectives
• Provide strategic insights, campaign analysis, and recommendations to clients
• Identify and develop upselling and cross-selling opportunities using campaign results
• Partner with Sales and Account Leads on retention and account growth initiatives
• Lead campaign kick-off calls and post-campaign reviews
• Coordinate campaign project management with Campaign Operations and Creative Services
• Escalate client needs — product gaps, supply issues, third-party partnership requests — to the Director of Account Management
Requirements
What you’ll bring
Essential:
• 2–3+ years in a client services role within digital advertising
• Demonstrated success in client retention and account growth
• Excellent written, verbal, and presentation communication skills
• Strong attention to detail with interest in campaign analytics
• Strong project management skills, with ability to manage multiple priorities simultaneously
• Familiarity with ad agency organisation and workflows
• Exposure to ad operations and troubleshooting
Experience using AI tools (e.g. Claude, Gemini, ChatGPT)
Benefits
What we offer
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Hybrid working — Tues–Thurs in our Union Square office
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Self-managed vacation (no maximum)
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1 month work-from-anywhere
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Healthcare
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401k
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Summer Fridays (half-day Fridays, Memorial Day through Labor Day)
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LoopMe Gives Back
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Learning & development support, including internal mobility and bi-annual promotion cycles
Compensation
$70,000 - $85000
The range provided is LoopMe’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible for other forms of compensation such as stock-based compensation, awarded based on company and individual performance. LoopMe also offers other compensation depending on the role, such as sales-based incentives and commissions.