• Lead end-to-end assessments of Revenue Cycle and Financial Operations, including patient access, charge capture, coding, billing, denial management, collections, and performance management.
• Synthesize financial, operational, and clinical data to diagnose root causes, quantify value, and prioritize initiatives across the revenue cycle and financial operations.
• Design transformation roadmaps and lead implementation of process, policy, and governance changes that reduce denials, accelerate cash, improve accuracy, and enhance the patient financial experience.
• Serve as a primary advisor to client executives; develop and deliver executive-ready narratives, recommendations, and decision materials.
• Drive engagement delivery: define scope and approach, build and manage integrated workplans, oversee budgets and timelines, and ensure high-quality outcomes across all workstreams.
• Train junior resources through coaching, skill development, and performance feedback; set expectations and enable capability transfer.
• Establish KPI frameworks and governance routines; monitor performance to sustain improvements post-engagement and drive continuous improvement.
• Partner with technology and digital teams to optimize revenue cycle and financial operations systems, workflows, automation/AI, reporting and other bolt-on vendors.
• Contribute to practice development through thought leadership, proposal support, and relationship building; stay current on industry trends, regulations, and best practices in healthcare finance.