Manager, Operations BI/PCS/Surety
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Before you apply
Salary$65k – $120k
LocationRichmond - Libbie; Greensboro - North Elm
Work modehybrid
Typefull-time
SeniorityLead
Experience5+ yrs
DepartmentOperations
EquityIncluded
Company size10,000+ people
PostedOct 23, 2026 · 2w ago
Verified live4d ago
At a glanceSummarised by Seekless from the posting.
Minimum of five (5) years previous insurance agency/brokerage experience in Property & Casualty
Advanced knowledge of the agency operation procedures and the agency management system
Advanced in Microsoft Office: Word, PowerPoint, Excel
Keen attention to detail and high level of organization
Leadership experience managing teams
Associate or Bachelor's degree or industry equivalent experience
Experience in project management and knowledge of associated systems
Property & Casualty license or ability to obtain one within 90 days
EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity
Skills
Microsoft Office
Word
PowerPoint
Excel
Benefits
Paid time off
Volunteer time off
Tuition reimbursement
Professional development
Stock purchase plan
Retirement 401(k)
Health insurance
Company:
Marsh McLennan Agency
Description:
Marsh McLennan Agency
Manager, Operations BI/PCS/Surety
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Manager, Operations BI/PCS/Surety at Marsh Agency.
Marsh Agency (MA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Manager, Operations BI/PCS/Surety you’ll lead organizational success by overseeing the Business Process Team and driving strategic initiatives that enhance efficiency and effectiveness. You will facilitate user access and system administration, own the creation, documentation, training, and rollout of new business processes, and modifications to existing workflows. Your responsibilities include managing projects, and ensuring that all processes support overall business goals. Leading with meticulous attention to detail and a high level of organization, you’ll manage multiple priorities simultaneously in a dynamic environment where strong execution and leadership are essential.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
•
Minimum of five (5) years previous insurance agency/brokerage experience in Property & Casualty
•
Advanced knowledge of the agency operation procedures and the agency management system
•
Advanced in Microsoft Office: Word, PowerPoint, Excel
•
Keen attention to detail and high level of organization
•
Leadership experience managing teams
Nice to have
These additional qualifications are a plus, but not required to apply:
•
Associate or Bachelor’s degree or industry equivalent experience
•
Experience in project management and knowledge of associated systems
•
Property & Casualty license or ability to obtain one within 90 days
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
•
Generous time off, including personal and volunteering
•
Tuition reimbursement and professional development opportunities
•
100% Onsite/In-Office
•
Charitable contribution match programs
•
Stock purchase opportunities
To learn more about a career at MA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
•
Instagram
•
Facebook
•
X
•
LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMA
#MMAMID
The applicable base salary range for this role is $64,700 to $120,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.