Technical Service Engineer I, BRS
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Before you apply
LocationBig River Steel LLC, Osceola
Work modeon-site
Typefull-time
SeniorityEntry
Experience5+ yrs
Company size10,000+ people
PostedSep 15, 2026 · 1mo ago
Verified live6h ago
At a glanceSummarised by Seekless from the posting.
Thorough understanding of steel processes, melting, rolling and finishing of carbon flat roll
In depth knowledge of flat roll steel defects and root causes
Knowledge of downstream steel processing: stamping, forming, CTL, slitting etc.
Understanding of current market issues and trends as it relates to the carbon flat rolled steel industry
Understanding of competitor's relative strengths and weaknesses
Excellent written and oral communication skills
Effectively interpret and make business decisions using financial information
Demonstrated ability to proactively and positively accomplish multiple tasks simultaneously
Ability to work in a self-directed fashion, drive, initiative, self-starter
Effectively lead others in a collaborative environment and drive results
MS Office Skills
Four year technical degree and minimum of two years' relevant work experience preferred
Minimum of five years relevant steel industry work experience, including supervisory
Additional languages a plus
Ability to travel 50% (or more) of the time
Skills
MS Office
Job Description
Objective of the Job:
This position is a liaison between the customer and the mill. Responsible for explaining customer expectations to the mill as well as mill capabilities to the customer.
Duties and Responsibilities:
1)
Ensure Safety, Environmental, Quality requirements and “where applicable” ResponsibleSteel requirements are followed.
2)
Conducts pre-production application engineering and specifications review.
3)
Ensures timely and accurate part set-up and part approvals in accordance with purchase orders and customer specific requirements.
4)
Carries out the assigned duties of a Team Member to support Project Management and maintains customer specific requirements in Project Management as appropriate.
5)
Responsible for all customer technical material referrals.
6)
Responsible for managing material claims process, including but not limited to: customer communications, investigations, containment, CCAR initiation, reporting quality alerts, customer feedback through the CFR system, application or removal of material as required, and assist customers with alternate applications or process improvement methods.
7)
Provide mill operations with a thorough understanding of customer products and expectations.
8)
Provide technical, engineering, product, and quality assurance support to mill customers.
9)
Work with sales to identify and develop new markets and products.
10)
Remain current on all relevant product, technology, customer, and industry knowledge and trends.
11)
Participate in industry groups and associations.
12)
Responsible for identifying and communicating product quality and customer satisfaction concerns to mill operations.
13)
Participate in product development efforts as well as continuous improvement initiatives, both for internal and external customers.
14)
Be accountable for assigned customer base growth in accordance with profit and loss goals including internal/external rejects, non-prime generation, etc.
15)
Perform all duties in the spirit of company culture and in accordance with legal, ethical, and contractual practices. 16) Ability to travel 50 %( or more) of the time.
Qualifications:
16)
Four year technical degree and minimum of two years’ relevant work experience preferred
17)
Or, minimum of five years relevant steel industry work experience, including supervisory
18)
Thorough understanding of steel processes, melting, rolling and finishing of carbon flat roll
19)
In depth knowledge of flat roll steel defects and root causes
20)
Knowledge of downstream steel processing: stamping, forming, CTL, slitting etc.
21)
Understanding of current market issues and trends as it relates to the carbon flat rolled steel industry Understanding of competitor’s relative strengths and weaknesses
22)
Excellent written and oral communication skills
23)
Effectively interpret and make business decisions using financial information
24)
Demonstrated ability to proactively and positively accomplish multiple tasks simultaneously
25)
Ability to work in a self-directed fashion, drive, initiative, self-starter
26)
Effectively lead others in a collaborative environment and drive results
27)
MS Office Skills
28)
Additional languages a plus
Working Conditions and Physical Requirements:
This position requires a flexible schedule. Hours could include overtime, nights and weekends as well as travel with little or no advance notice. This position requires the ability to work in hot/cold manufacturing environments. Supervisory Responsibility:
This position does not supervise others.
Competency Summary
At U. S. Steel all employees are expected to display the following core competencies every day to advance corporate, team and individual goals:
Think: Think Critically and Drive Change
Lead: Develop Talent and Collaborate
Do: Empower Performance and Deliver Results
Company Overview
Since 1901, U. S. Steel has been a recognized leader in steel production. Today, as the first North American steel company to have declared a 2050 net-zero greenhouse gas emissions goal, we remain as innovative as ever, leading transformation across our industry while continuing to make products for everyday life - from industries as far ranging as automotive, construction, containers and packaging, appliances, and energy.
Underneath it all is our Culture of Caring, which shows up in our community partnerships, charitable contributions, company-sponsored employee volunteer initiatives, scholarship programs, leadership training, and much more. And of course, it takes shape in a steadfast commitment to safety first in our workplaces and respect for our employees, who are United by Steel.
We are honored to have earned accolades and awards from well-regarded organizations, including the following:
•
Ethisphere’s World’s Most Ethical Companies® 2022, ’23, ‘24
•
Disability: IN’s Best Places to Work for Disability Inclusion 2021, ’22, ’23, ‘24
•
Human Rights Campaign Foundation’s Equality 100 Award 2020, ’21, ’22, ’23-24, ‘25
•
Military Times’ Best for Vets: Employers 2023, ‘24
Conducting business with integrity and with the highest ethical values has underpinned U. S. Steel’s success for over 100 years, and it remains critical to our company’s success in the future. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status. (California residents may visit www.ussteel.com/CANotice regarding collection of personal information and U. S. Steel’s privacy practices.)