Commercial Client Specialist
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Before you apply
LocationUnknown
Typefull-time
SeniorityMid
Experience3+ yrs
EquityIncluded
Company size5,001–10,000 people
First seenOct 26, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
3 years of Commercial Banking experience or other related experience with exposure to KYC and AML required
BA/BS degree or equivalent work experience in financial services required
Ability to represent the bank on joint calls with the client or independently in order to explain KYC/AML and other due diligence and information needs
Ability to properly identify AML risks and apply the KYC/AML policy concepts
Working knowledge of risk factors that may impact specific products and industries
Ability to multi-task effectively and leverage internal resources
Excellent attention to detail
Strong client focus and ability to partner with various internal groups
Independent, self-motivated with an ability to adapt and be flexible in a team environment
Ability to navigate client relationships and product usage
Strong verbal and written communication skills
Excellent time management and organizational skills
Strong analytical and problem solving skills
Experience of undertaking background client due diligence also preferred
CAMS Certification preferred, and/or a willingness to undertake relevant external training
Benefits
Employee stock ownership plan
401(k) match
Paid time off
Health insurance
Short term disability
Long term disability
Life insurance
Employee assistance program
About the company
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
About the role
The Commercial Client Specialist will partner with the Relationship Team and KYC/AML (‘know your client/anti-money laundering”) Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.
Responsibilities
Key Responsibilities:
· Manage client and partner expectations and understanding in a consultative way.
· Exhibit ownership of KYC/AML experience and client experience.
· Ensure KYC/AML deliverables are met and hold internal partners accountable.
· Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies.
· Manage operational risk effectively through diligent awareness of risks in our processes.
Requirements
Competencies Required
· Ability to represent the bank on joint calls with the client or independently in order to explain KYC/AML and other due diligence and information needs.
· Ability to properly identify AML risks and apply the KYC/AML policy concepts.
· Working knowledge of risk factors that may impact specific products and industries.
· Ability to multi-task effectively and leverage internal resources.
· Excellent attention to detail.
· Strong client focus and ability to partner with various internal groups.
· Independent, self-motivated with an ability to adapt and be flexible in a team environment.
· Ability to navigate client relationships and product usage.
· Strong verbal and written communication skills.
· Excellent time management and organizational skills.
· Strong analytical and problem solving skills.
Minimum Qualifications/Experience:
· 3 years of Commercial Banking experience or other related experience with exposure to KYC and AML required.
· Experience of undertaking background client due diligence also preferred.
Formal Education & Certification:
· BA/BS degree or equivalent work experience in financial services required.
· CAMS Certification preferred, and/or a willingness to undertake relevant external training.
Work Status
· Full-time.
Supervisory Responsibility
· None.
Travel
· Up to 10% travel expected.
Working Conditions
· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, folders, etc.
Legal
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front-line employees.
Benefits
Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match in ESOPWoodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.
Opportunities for Long-Term GrowthTake advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
Medical Coverage 12 comprehensive plans available at an affordable cost!
Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.