CO
CORSAIRJunior Customer Support/ Sales Operations
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Before you apply
LocationWokingham, United Kingdom
SeniorityEntry
Experience2+ yrs
Company size1,001–5,000 people
First seenOct 18, 2026 · 2w ago
Verified live18h ago
At a glanceSummarised by Seekless from the posting.
Act first point of contact for B2B customers
Process multiple orders with attention to detail using EDI ordering system
Ensure orders, shipments and deliveries are executed based on delivery expectations
Maintain accurate and up-to-date customer records in CRM database
Provide weekly reports to management and sales team
Establish and maintain effective working relationships with all departments
Customer-centric skills and ability to communicate effectively
Maintain professional internal and external relationships
Must be enthusiastic and dependable
2+ years of experience in Sales Operations, Customer Support, or Post Account Management
Well organized with ability to multitask and close inquiries fast and efficiently
Project Management
Data Management
Be proactive to look at improvement processes
Ability to prioritize and demonstrate attention to detail and accurate order processing
Exceptional written and verbal communication
Ability to work under pressure and to deadlines
Good knowledge of Microsoft Office and strong knowledge of Excel (creating charts, pivot tables, vlookup, formulas)
Skills
Microsoft Office
Excel
CRM
EDI
Position Summary, Responsibilities and Expectations:
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Act first point of contact for our B2B customers with any operational queries or problems and ensure that customers receive quality pre and post sales service. Ensure sales managers and customer are kept abreast of all issues.
•
Process multiple orders with key eye for detail using EDI ordering system.
•
Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.
•
Maintain accurate and up-to-date customer records in CRM database.
•
Provide weekly reports to management and sales team.
•
Establish and maintain effective working team relationships with all departments.
•
Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
•
Maintain professional internal and external relationships that meet Corsair’s core values.
Essential Skills and Experience:
•
Must be enthusiastic and dependable
•
2+ years of experience in Sales Operations, Customer Support, Post Account Management
•
Good Knowledge of Microsoft Office and Strong knowledge of Excel (creating charts, pivot tables, vlookup, formulas) is a positive.
•
Well organized with ability to multitask and close inquiries fast and efficiently across multiple accounts
•
Project Management
•
Data Management
•
Be proactive to look at improvement processes
•
Ability to prioritize and demonstrate attention to detail and accurate order processing
•
Exceptional written and verbal communication
•
Ability to work under pressure and to deadlines