FI
FinningMobile Plant Fitter
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Before you apply
Salary£41k – £46k
LocationBoldon, GB
Work modeon-site
Typefull-time
SeniorityMid
DepartmentField Service
Company size10,000+ people
PostedSep 24, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Outstanding customer focus
In-depth knowledge of plant equipment
Ability to attend site and understand customer needs
Ability to resolve mechanical or electrical issues safely and cost-effectively
Work autonomously on own initiative as well as part of a team
Strong communication and interpersonal skills
Strong planning and organisational skills
Ability to work in high-pressured situations and to tight deadlines
Effective problem solver with strong analytical skills
Motivated and dynamic self-starter
Skills
CAT software
diagnostic equipment
Benefits
Health insurance
Pension
Life insurance
Bonus
Overtime pay
Tool allowance
Training
Employee discounts
Referral bonus
Family leave
Flexible working
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
About the role
Permanent
Position Overview:
You will be tasked with responding to customers’ field repair and service requests diagnosing whilst providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time-effective manner.
Working within Finning’s industry-leading field service department, and for the world’s largest CAT dealership, you will be at the forefront of the company’s site diagnostic and repair capabilities for Caterpillar products.
Location - Bolden / Gateshead
Job Description:
You will need to have both outstanding customer focus coupled with in-depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up-to-date dealer software and repair techniques.
As a Finning Engineer, you will receive:
•
Salary £40,900 - £46,400
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25 days holiday (purchase up to 5 extra days holiday)
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Annual Bonus
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Annual Tool Allowance
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Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
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Access to company share scheme
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Up to 7% pension (matched by company)
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Refer a friend bonus
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Employee reward platform (retails discounts and other employee rewards)
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Life insurance
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Laptop and phone and van
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Industry leading CAT product training
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Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
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Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
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Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
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Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
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Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
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Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Specific Skills
•
Work autonomously on own initiative as well as part of a team
•
Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
•
Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
•
Effective problem solver with strong analytical skills
•
Motivated and Dynamic Self-starter