LocationGreenville, North Carolina, United States of America; Wilmington, North Carolina, United States of America; Raleigh, North Carolina, United States of America
Work moderemote
Typefull-time
SeniorityEntry
DepartmentSurgical Robotics Utilization Team
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have2
Valid driver's license required
Experience with robotic program integration
Eligibility2
Must reside within 50 miles of the assigned territory
Must be able to travel regularly to customer sites
Skills
HUGO RAS-system
We anticipate the application window for this opening will close on - 16 Oct 2026
About the company
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Job Specific Summary
This position is field-based role in Greenville, NC and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver’s license is required.
The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.
Primary Responsibilities
As a Robotic Clinical Specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start-up specialist include:
•
Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track
•
Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
•
Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
•
Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
•
Utilize change management techniques to engage clinical stakeholders and attain buy-in
•
Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
•
Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.
•
Track milestones to demonstrate the value delivered for the pilot site
•
This is a fully remote role. It will be required to travel thought the country >75%.