✔ Lead initiatives to evaluate, improve, and streamline HR business processes through technology and automation.
✔ Partner with the HRIS Director and Solutions Architect to identify system enhancements, security improvements, and workflow efficiencies.
✔ Collaborate with Payroll to improve HR and payroll processes while reducing retroactive payroll calculations and manual work.
✔ Serve as a subject matter expert (SME) across multiple HR disciplines, supporting Workday enhancements, upgrades, testing, documentation, and user communications.
✔ Analyze business needs and recommend innovative system solutions that improve operational effectiveness.
✔ Develop and maintain HR reports and dashboards using Workday’s standard and custom reporting tools.
✔ Perform routine data audits, analyze trends, and recommend improvements that strengthen data quality and reporting accuracy.
✔ Provide expert guidance and exceptional customer service by troubleshooting issues and supporting HR system users.
✔ Design and deliver user education, training materials, newsletters, system documentation, and learning resources related to Workday functionality and upgrades.
✔ Partner with HR leaders to solve business challenges and improve system utilization across the organization.
✔ Stay current on Workday capabilities, HR technology trends, and industry best practices to continuously improve HR operations.
✔ Support departmental priorities while promoting quality improvement, collaboration, compliance, and operational excellence.