PRINCIPAL ACCOUNTABILITIES
· Provide administrative and customer service support in person, by telephone, email, and other electronic communication methods.
· Respond to routine inquiries and refer complex or sensitive matters to the appropriate individual.
· Review records, forms, reports, and related documents for completeness, accuracy, and compliance with established procedures.
· Maintain electronic and paper files, records, databases, and departmental documentation.
· Utilize university systems and standard office software applications to support departmental operations and reporting requirements.
· Coordinate calendars, schedule appointments, and assist with meeting planning and logistics.
· Arrange meeting space, virtual meeting platforms, equipment, and related services as directed.
· Prepare correspondence, reports, presentations, spreadsheets, meeting materials, and other routine business documents.
· Collect, compile, and organize data for reports, projects, and departmental activities.
· Process routine work orders, purchase requests, supply orders, reimbursements, and other administrative transactions in accordance with established procedures.
· Receive, distribute, and track incoming and outgoing correspondence and departmental communications.
· Assist visitors, applicants, students, faculty, staff, and members of the public by providing information and directing them to appropriate resources.
· Operate and maintain standard office equipment and coordinate service requests as needed.
· Support departmental events, programs, and special projects.
· Perform other duties as assigned.