Integration & Technical Leadership
Good knowledge on enterprise-wide EDI (X12, EDIFACT) and API integrations with customers, partners, and 3PL providers
Lead end-to-end integration architecture and execution for strategic product launches and business initiatives
Develop reusable onboarding playbooks, technical mapping specifications, and integration frameworks
Supply Chain & Operations Optimization
Manage Order-to-Cash (OTC) workflows, including order validation, pricing verification, and fulfillment allocation
Identify and resolve supply chain bottlenecks; optimize operational KPIs (OTIF, Perfect Order Rate, Order Cycle Time, Inventory Turnover)
Conduct process mapping, gap analysis, and workflow optimization across supply chain functions
Drive initiatives that generate cost avoidance and operational efficiency improvements
Cross-Functional Collaboration
Partner with Product, Engineering, Operations, Finance, Logistics, Revenue Operations, and Sales teams
Gather requirements, align stakeholders, and translate business needs into technical solutions
Manage customer implementations and post go-live support
Testing & Quality Assurance