At a glanceSummarised by Seekless from the posting.
Must have16
Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations
Arranges and conducts funeral services in accordance with the family’s desires, expectations, and spiritual beliefs
Discusses family’s wishes, funeral options, services, products, and pricing with deceased family
Executes funeral services contracts and documents in accordance with provincial and federal laws
Through community and non-profit involvement, retains heritage, increases good will, and indirectly increases market share
Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals
Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management
Understand industry finances, how daily activities affects financial outcomes
May approve expenditures and invoices including overtime
Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation
Identify barriers, encourage ideas, and recommend improvements
Manage frontline supervisor’s responsibilities, expectations, and accountabilities
Make decisions that support and reinforce the company’s market strategies, values, and goals
Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff
Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibilities for staff
Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps
Eligibility2
Assure the location’s operating practices comply with applicable federal & provincial regulations and Company policies
Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration
About the company
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
About the role
Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations.
MGR Asst Loc NX (CAN)
JOB RESPONSIBILITIES
Funeral Director
•
Arranges and conducts funeral services in accordance with the family’s desires, expectations, and spiritual beliefs.
•
Discusses family’s wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits.
•
Executes funeral services contracts and documents in accordance with provincial and federal laws.
•
Through community and non-profit involvement, retains heritage, increases good will, and indirectly increases market share.
•
Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.
Financial Management
•
Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals.
•
Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
•
Understand industry finances, how daily activities affects financial outcomes. May approve expenditures and invoices including overtime.
Operations
•
Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation.
•
Identify barriers, encourage ideas, and recommend improvements.
•
Assure the location’s operating practices comply with applicable federal & provincial regulations and Company policies.
•
Manage frontline supervisor’s responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company’s market strategies, values, and goals.
•
In absence of the Location Manager, full fill appropriate daily responsibilities and decision-making.
•
Additional responsibilities as requested or assigned.
People Development
•
Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
•
Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibilities for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.
•
Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.