• Efficient handling and completion of KYC files (both onboarding and reviews) in compliance with ING’s global Policies and guidelines
• Ensure the CDD review complies with DFSA Requirements by completing the DFSA KYC Checklist for UAE Clients
• Perform client outreach: communicate, liaise and follow-up with clients to obtain relevant information and documentation to complete the CDD Reviews
• Maintaining close cooperation with CDUs in Bratislava and Manila to ensure processing of CDD, ESR, FATCA and CRS for new and existing clients in a timely and efficient manner
• Regularly update PAMs on status of completion of files within due dates and prioritize urgent files • Manage the client offboarding/exit process under the guidance of PAMs and offboarding colleagues
• Report Offboarding and Client List to the Head of Compliance on a monthly basis • Extract, update, assess and monitor data available for UAE customers in Vantage
• Prepare and update KYC commentary slides for the middle east portfolio presented in the KYC Committee meeting on a monthly basis
• Prepare and report KRIs for the UAE region to the UK KYC Lead on a monthly basis
• Assist the Head of Compliance Dubai with key control testing, projects, and deliverables
• Serve as the SPOC for Dubai’s Systematic Integrated Risk Assessment (SIRA) Annual reporting