• Greets visitors in person and by telephone. Screens calls, schedules appointments, provides information and refers callers to appropriate Team Members within the department.
• Coordinates and processes clerical work such as scanning paperwork for reports and attaching those documents to reports, filing and maintaining department records.
• Opens, reads, and routes incoming mail. Answers correspondence and composes memoranda using own initiative in matters not requiring personal attention of the Director.
• Provides administrative oversite of the workers compensation program for the property including, but not limited to filing claims with our TPA CCMSI, preparing light duty/permanent duty offers, C3’s and other state documentation and maintaining an electronic record for each claim.
• Maintains Team Member files and records to include adding/removing certifications, and other documentation.
• Operates various office equipment including voice mail, computer terminals, calculators, copiers, fax machines, and personal computer hardware/software, such as Microsoft Word, Access, and Excel.
• Will also be required to learn and operate the iTrak dispatch/report writing software.
• Is expected to obtain and maintain security related certifications such as CPR/AED/First Aid, Defensive Tactics, Blood Borne Pathogens, etc.
• Will be asked to assume the role of and or assist security officers in the event of an emergency or special events.
• Inventories and purchases all office and first aid materials for the department.
• Makes all necessary arrangements for department meetings.
• Maintains and logs all certificates of insurance for the property.
• Performs other incidental and related duties as required and assigned.