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Neura Robotics GmbH

Quality Engineer – Field Return Analysis (human)

LocationMetzingen / Riederich
Work modeon-site
Typefull-time
SeniorityMid
DepartmentQuality
Company size1,001–5,000 people
PostedMay 6, 2026 · 5mo ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
Must have12
Strong knowledge in control engineering
Experience in programming, such as with Python, C/C++, or MATLAB/Simulink
Expertise in electronics, sensor technology, drive systems and/or robotics
Confident in working with measurement equipment, diagnostic tools and laboratory setups
Experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools
Strong analytical and structured thinking
Strong diagnostic and problem-solving abilities
Highly self-motivated, work independently
Collaborative, communicative working style
Precise and reliable documentation
Very good English skills
Good German skills
Nice to have4
Completed a Master of Science in Mechatronics
Completed a technical apprenticeship (e.g. mechatronics or electronics technician)
Basic knowledge of statistics or data analysis
Experience with embedded systems or industrial communication protocols
Skills
Python
C/C++
MATLAB/Simulink
statistics
data analysis
embedded systems
Your mission & challenges
•
You investigate and diagnose returned robots from the field, analyzing mechanical, electrical, and software-related issues.
•
You carry out systematic troubleshooting, perform root-cause analyses, and document all results in a clear and structured manner.
•
You plan, execute, and evaluate tests to reproduce and validate the identified failure causes.
•
You contribute to the development and optimization of testing methods and support the continuous improvement of test processes.
•
You derive technical actions and design improvements and work closely with the R&D, Quality, and Manufacturing teams to implement them.
•
You assist in evaluating field failure trends and prepare statistical analyses to identify patterns and areas of concern.
•
You create technical reports, presentations, and structured lessons learned to effectively share insights across the organization.
•
You actively contribute to improving overall product reliability and service quality.
•
You support the complaint management process by analyzing root causes and communicating findings with the Service and Customer Support teams.
•
You participate in quality-related development of software tools used to test, read out, or diagnose robot components.
What we can look forward to
•
You have ideally completed a Master of Science in Mechatronics and previously completed a technical apprenticeship – for example as a mechatronics or electronics technician – possibly within a dual study program such as the Reutlingen, Esslingen or Albstadt model.
•
You have strong knowledge in control engineering and experience in programming, such as with Python, C/C++, or MATLAB/Simulink.
•
You have expertise in electronics, sensor technology, drive systems and/or robotics, and you are confident in working with measurement equipment, diagnostic tools and laboratory setups.
•
You have experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools, and you ideally bring basic knowledge of statistics or data analysis; experience with embedded systems or industrial communication protocols is a plus.
•
You think analytically and in a structured manner, and you have strong diagnostic and problem-solving abilities.
•
You are highly self-motivated, work independently, and bring a collaborative, communicative working style.
•
You document your work precisely and reliably.
•
You have very good English skills and good German skills.
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