UB
UberHead of Payment Implementation
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Before you apply
SalaryNo pay range posted
LocationSan Francisco, CA, United States
Work modehybrid
Typefull-time
SenioritySenior
Experience10+ yrs
EquityIncluded
Company size10,000+ people
First seenOct 30, 2026 · 6d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Minimum 10 years of experience in payments, fintech, or financial services, with a meaningful portion in partnership, business development, or commercial roles
Minimum 5 years of experience with the global payments ecosystem — card networks, acquiring, digital wallets, APMs, and regulatory landscape
Experience leading complex technical payment implementations at a global scale
Strong understanding of the card payments ecosystem, including payment processors/acquirers, card networks, authorization flows, merchant accounts, digital wallets, and payment processing
Hands-on familiarity with 3DS, network tokenization, Apple Pay, Google Pay, and multi-processor architectures
Experience leading cross-functional programs involving Product, Engineering, Operations, and external partners
Demonstrated ability to independently lead complex, ambiguous initiatives across multiple organizations and stakeholders
Strong analytical and problem-solving skills, with the ability to diagnose complex payment and implementation issues
Ability to translate complex technical and payment concepts into clear business decisions and execution plans
Experience launching payment capabilities across new markets, products, or lines of business
Strong executive communication skills and the ability to influence across organizational boundaries without direct authority
Strong strategic instincts with the ability to balance long-term vision with near-term business priorities
Experience influencing and communication skills, with credibility with a technical audience
Experience operating in a matrixed, fast-moving environment; comfort with ambiguity and a bias for action
People leadership experience, with a track record of developing high-performing teams
MBA or equivalent advanced degree preferred
Unless approved for full remote work, employees must spend at least 50% of their time in-office
Skills
3DS
Apple Pay
Google Pay
Benefits
Equity
Bonuses
About the Role
Uber is looking for a Sr. Manager, Payment Implementations to lead the strategy and execution of complex payment implementations globally. This role sits at the intersection of Payments, Product, Engineering, Operations and external payment partners and is responsible for ensuring new payment capabilities are implemented reliably and efficiently.
The role will own the end-to-end implementation of payment processing changes, including new market and line-of-business launches, payment processor implementations, and other initiatives that change how and where Uber processes payments.
This is a highly cross-functional individual contributor role requiring deep payments expertise, strong technical judgment, and the ability to drive complex initiatives from requirements through production launch.
What You’ll Do
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Lead payment implementations end to end, translating business and payment requirements into implementation plans and driving execution through testing and launch.
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Own card payment launch readiness, including payment configuration, processor and setup dependencies and production rollout.
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Drive PSP and processing implementations, partnering with Payment Partnerships, Product, and Engineering to operationalize new processor capabilities.
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Establish scalable implementation processes, playbooks, controls, and launch standards that allow Uber to deliver payment changes consistently across products and markets.
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Partner closely with Product and Engineering to define technical requirements, prioritize dependencies, develop test strategies, and ensure appropriate observability and operational readiness before launch.
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Coordinate across Payments and business teams, bringing together Payment Partnerships, Payment Product, Engineering, Operations, Finance, and other stakeholders to resolve dependencies and deliver against launch timelines.
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Identify and mitigate implementation risk, anticipating processing, operational, regulatory, and customer-experience issues before changes reach production.
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Provide senior-level subject-matter expertise on payment processing and implementation decisions, helping stakeholders navigate tradeoffs between reliability, cost, customer experience, and implementation complexity.
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Drive complex initiatives through influence, establishing clear ownership and decision-making across teams and ensuring cross-functional programs remain on track from initial requirements through launch.
What You’ll Need
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Significant experience in payments, with experience leading complex payment implementations. Ideally experience operating payment infrastructure at significant global or marketplace scale.
•
Strong understanding of the card payments ecosystem, including payment processors/acquirers, card networks, authorization flows, merchant accounts, digital wallets, and payment processing. Hands-on familiarity with 3DS, network tokenization, Apple Pay, Google Pay, and multi-processor architectures.
•
Experience leading cross-functional programs involving Product, Engineering, Operations, and external partners.
•
Demonstrated ability to independently lead complex, ambiguous initiatives across multiple organizations and stakeholders.
•
Strong analytical and problem-solving skills, with the ability to diagnose complex payment and implementation issues.
•
Ability to translate complex technical and payment concepts into clear business decisions and execution plans.
•
Experience launching payment capabilities across new markets, products, or lines of business.
•
Strong executive communication skills and the ability to influence across organizational boundaries without direct authority.
Basic qualifications
•
Minimum 10 years of experience in payments, fintech, or financial services, with a meaningful portion in partnership, business development, or commercial roles
•
Minimum 5 years of experience with the global payments ecosystem — card networks, acquiring, digital wallets, APMs, and regulatory landscape
•
Experience leading complex technical payment implementations at a global scale
Preferred qualifications
•
Strong strategic instincts with the ability to balance long-term vision with near-term business priorities
•
Experience influencing and communication skills, with credibility with a technical audience
•
Experience operating in a matrixed, fast-moving environment; comfort with ambiguity and a bias for action
•
People leadership experience, with a track record of developing high-performing teams
•
MBA or equivalent advanced degree preferred
Ready to Ride?
This isn’t the kind of place where you follow a playbook — it’s where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves — we’d love to hear from you.
Benefits
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role’s requirements.
Legal
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.