Junior Customer Service Representative (Science Industry)
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Before you apply
LocationHomestead, FL
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentClient Opportunities, Science Openings
Company size1,001–5,000 people
PostedMar 3, 2026 · 8mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Mar 3, 202698% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Motivated and detail-oriented
Interest in a science or environmental-related field
Strong communication skills
Foundational understanding of scientific or environmental concepts
Passion for delivering excellent customer service
Skills
CRM
Job Summary:
We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service.
Responsibilities:
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Serve as the first point of contact for customer inquiries via phone, email, and online portals
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Provide accurate information regarding products, services, and processes related to scientific or environmental offerings
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Assist customers with order processing, documentation, and general account support
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Log, track, and resolve customer issues in a timely and professional manner
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Escalate technical or complex inquiries to appropriate internal teams when necessary
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Maintain accurate records of customer interactions within CRM systems
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Support internal teams by coordinating customer feedback and service requests
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Ensure compliance with company policies, quality standards, and environmental regulations
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Contribute to continuous improvement of customer service procedures and documentation