Senior Technical Service Specialist Affera
LocationWatford, Hertfordshire, United Kingdom
Work moderemote
SenioritySenior
DepartmentService & Repair
Company size10,000+ people
PostedSep 30, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Serve as primary technical contact for customers utilizing the Affera mapping and ablation platform
Lead technical service activities including installation, maintenance, troubleshooting, and customer support
Partner closely with Sales, Clinical, Quality, Production, Engineering, and Field Service teams
Extensive travel required
Full measles immunization required to meet healthcare facility access requirements
Ideally located in Reading or Oxford or surrounding areas
Remote field-based position supporting customers across the United Kingdom and Ireland
Skills
Affera
Electrophysiology mapping
Ablation systems
About the company
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Cardiac Ablation Solutions (CAS) business develops technologies that support the diagnosis and treatment of cardiac arrhythmias, including advanced electrophysiology mapping and ablation systems. The Service & Repair function, part of the Customer Care & Supply Chain organization, provides technical support, installation, maintenance, and lifecycle management services to ensure customers can effectively utilize these technologies in clinical practice.
This is a remote, field-based position supporting customers across the United Kingdom and Ireland, with additional support provided across Western Europe and other EMEA markets as required. The role requires extensive travel, with the majority of working time spent at customer sites. Candidates should ideally be located in Reading or Oxford or the surrounding Areas. Attendance at Medtronic facilities may be required periodically for meetings and training activities. Full measles immunization is required to meet healthcare facility access requirements.
Responsibilities
As a Senior Technical Service Specialist, you will serve as the primary technical contact for customers utilizing the Affera mapping and ablation platform. You will lead technical service activities including installation, maintenance, troubleshooting, and customer support, while partnering closely with Sales, Clinical, Quality, Production, Engineering, and Field Service teams to ensure successful product implementation and ongoing customer satisfaction.