Implementations and upgrades. Configure CCT applications for new client environments and version upgrades. Build and validate the integrations that connect our platform to the systems a property already runs. Document configurations, data flows, and client-specific customizations well enough that the next person can pick it up cold.
Production support. Heavy interaction with customers to own technical tickets end to end — reproduce, isolate, resolve, document. Perform root cause analysis on data discrepancies and integration failures across connected casino systems.
Code and configuration. Write performant SQL for data retrieval, reporting, and troubleshooting. Read and write XML for application configuration. Apply working knowledge of C# for integration and customization work. Check your code in and use Git properly.
Cloud migration. Support workloads across on-premise and AWS environments as clients move. Learn cloud-native patterns for deployment, data movement, and monitoring, and help build the practices the team will run on for the next decade.
Knowledge and tooling. Contribute to the team knowledge base as you learn. Use AI deliberately — to generate code, diagnose problems, and automate the repetitive parts — and take responsibility for validating what it gives you.