Licensed Hearing Aid Dispenser
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LocationSPOKANE - WA - 00000670, United States
Work modeon-site
Typefull-time
SeniorityMid
EquityIncluded
Company size10,000+ people
First seenOct 17, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies
Performs front desk duties
Provides a high level of member service
Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP)
Provides prompt courteous member services and responds to any customer problems
Communicates with members via phone
Performs administrative duties using office management system
Assists members with scheduling appointments and answering questions about products and services
Checks in and stores all daily receivings
Performs Hearing Aid Dispenser duties consisting of member consultations and exams
Uses equipment for safe testing and ear impressions, consistent with passing score on 'Ear Impression Certification Exam'
Recommends hearing devices, places orders and refers for further care if needed
Uses tooling to perform fittings, adjustments and cleanings on hearing aid devices
Loads, operates cash registers, and performs money transactions
Follows safety and security procedures, PPE requirements, and maintains cleanliness
Travels, including some weekends, to assist other hearing aid departments
Ensures proper procedures for cleaning and infection control
Ensures proper cleanup and disposal of hazardous materials
Open availability needed to meet the needs of the business
Proof of authorization to work in the United States
Benefits
Paid time off
Health insurance
Dental
Vision
Life insurance
401(k)
Short term disability
Long term disability
Stock purchase plan
Job Description
Legal
California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics.
Job Duties
•
Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
•
Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco’s training guidelines and reviews opportunities and successes with apprentice each week.
•
Provides prompt courteous member services and responds to any customer problems. Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing.
•
Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
•
Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail.
•
Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
•
Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery.
•
Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the ‘Ear Impression Certification Exam’. Recommends hearing devices, places orders and refers for further care if needed. Uses tooling and equipment to perform fittings, adjustments and cleanings on hearing aid devices.
•
Loads, operates cash registers, and performs money transactions with customers.
•
Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department.
•
Travels, including some weekends, as business needs require, to assist other hearing aid departments.
•
Ensures proper procedures for cleaning and infection control are implemented.
•
Ensures proper cleanup and disposal of hazardous materials.
For additional information about pay ranges, click here.
Benefits
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: (2026 – July) Job Code: 1513
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