Centralized Scheduling Representative
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Before you apply
Location1905 W. 32nd Street Thousand Oaks
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size1,001–5,000 people
PostedAug 26, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent or minimum of 1 year of related work experience
Minimum of 1 year of customer service, call center, medical office, or healthcare-related administrative experience
Ability to communicate clearly and professionally by phone, in writing, and in person
Ability to maintain confidentiality and handle sensitive information appropriately
Basic computer proficiency, including ability to learn scheduling/registration software and use standard office applications
Demonstrated ability to manage multiple tasks, prioritize, and work effectively in a fast-paced environment
Previous healthcare scheduling experience in a clinic, hospital, or multi-specialty environment
Experience with electronic health records (EHR) and/or scheduling platforms
Knowledge of medical terminology and common diagnostic/procedural visit types
Experience with insurance verification, referrals, and prior authorization workflows
Bilingual skills (as applicable to patient population)
Skills
electronic health records (EHR)
scheduling platforms
standard office applications
Benefits
Health insurance
Vision insurance
Dental insurance
Retirement plan
Wellness program
Paid time off
Extended sick pay
Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full-Time Days (40 hrs/week)
What You’ll Do
Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations.
Requirements:
•
High school diploma or equivalent or minimum of 1 year of related work experience.
•
Minimum of 1 year of customer service, call center, medical office, or healthcare-related administrative experience (or equivalent combination of education and experience).
•
Ability to communicate clearly and professionally by phone, in writing, and in person.
•
Ability to maintain confidentiality and handle sensitive information appropriately.
•
Basic computer proficiency, including ability to learn scheduling/registration software and use standard office applications.
•
Demonstrated ability to manage multiple tasks, prioritize, and work effectively in a fast-paced environment.
Preferred Requirements:
•
Previous healthcare scheduling experience in a clinic, hospital, or multi-specialty environment.
•
Experience with electronic health records (EHR) and/or scheduling platforms.
•
Knowledge of medical terminology and common diagnostic/procedural visit types.
•
Experience with insurance verification, referrals, and prior authorization workflows.
•
Bilingual skills (as applicable to patient population).
Freeman Perks and Programs
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For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
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Health, vision, dental insurance
•
Retirement with employer match
•
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
•
Milestone payments with longevity of employment
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Paid time off (PTO) or Flex time off (FTO)
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Extended Sick pay
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Learning Center designated only for Freeman Family members
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Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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