Lead Application Support Engineer
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Before you apply
LocationHyderabad, India
Work modehybrid
Typefull-time
SeniorityLead
Experience6+ yrs
DepartmentInformation Technology
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Minimum of 6 years of related experience
Minimum 5 years of experience in application production support and team management
Knowledge of system administration – system configuration management, resource sharing, operating system fundamentals
Knowledge on application support – basic programming skills, log reading and analysis
Experience in multiple platforms (Operating systems – UNIX, Linux, Windows, VMWare)
Understanding of networking and storage technologies – TCP/IP, EMC, NetApp, HP, Cisco
Understanding of database technologies – Oracle, Sybase, MS SQL, DB2, Greenplum, Snowflake
Understanding of middleware technologies – WebSphere Application Server, WebSphere MQ, Java, JRE, Nutanix
Knowledge on Mainframe Platform and should be familiar with Cobol, JCL, DB2, CICS
Should have knowledge on MQ tool, Fileaid for DB2, SPUFI, CA View, Service now
Knowledge of clustering technologies – Veritas, Red Hat, and VMWare vSphere
Knowledge of Cloud Computing – AWS, CloudWatch, Cloud Formation, Azure
Programming and scripting – ability to establish automation, write scripts (Perl, Python, Chef, Puppet) or implement system solutions
General knowledge of industry principles and new technologies like cloud computing, virtualization, etc.
Bachelor's degree preferred or equivalent experience
Skills
UNIX
Linux
Windows
VMWare
TCP/IP
EMC
NetApp
HP
Cisco
Oracle
Sybase
MS SQL
DB2
Greenplum
Snowflake
WebSphere Application Server
WebSphere MQ
Java
JRE
Nutanix
Cobol
JCL
CICS
MQ
Fileaid for DB2
SPUFI
CA View
ServiceNow
Veritas
Red Hat
VMWare vSphere
AWS
CloudWatch
Cloud Formation
Azure
Perl
Python
Chef
Puppet
Benefits
Health insurance
Life insurance
Pension
Retirement
Paid time off
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
•
Competitive compensation, including base pay and annual incentive
•
Comprehensive health and life insurance and well-being benefits, based on location
•
Pension / Retirement benefits
•
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
•
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents.
Your Primary Responsibilities:
•
Verify analysis performed by team members and implement changes required to prevent reoccurance of incidents
•
Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed
•
Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
•
Collaborate with internal teams to provide answers to application issues and escalate to as needed
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Validate and submit responses to requests for information from onging audits
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Review and Execute Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed
•
Identify and implement automation opportunities to reduce manual effort associated with application monitoring
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Partner with development teams to provide input into the design and development stages of applications
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Execute the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc)
•
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Qualifications:
•
Minimum of 6 years of related experience
•
Bachelor’s degree preferred or equivalent experience
Talents Needed for Success:
•
• Minimum 5 years of experience in application production support and team management
• Knowledge of system administration – system configuration management, resource sharing, operating system fundamentals
• Knowledge on application support – basic programming skills, log reading and analysis
• Experience in multiple platforms (Operating systems – UNIX, Linux, Windows, VMWare)
• Understanding of different technologies and applications:
• Networking and Storage technologies – TCP/IP, EMC, NetApp, HP, Cisco
• Database – Oracle, Sybase, MS SQL, DB2, Greenplum, Snowflake
• Middleware technologies – WebSphere Application Server, WebSphere MQ, Java, JRE, Nutanix.
• Knowledge on Mainframe Platform and should be familiar with Cobol, JCL, DB2, CICS
• Should have knowledge on MQ tool, Fileaid for DB2, SPUFI, CA View, Service now
• Clustering technologies – Veritas, Red Hat, and VMWare vSphere
• Cloud Computing – AWS, CloudWatch, Cloud Formation, Azure
• Programming and scripting – ability to establish automation, write scripts (Perl, Python, Chef, Puppet) or implement system solutions
• General knowledge of industry principles and new technologies like cloud computing, virtualization, etc.
Legal
Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
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