Criteria & Management Requirements:
• Problem Solving: Identifies and resolves technical, operational and organizational problems; considers multiple sources of information to identify the best course of action for teams managed. Guided by policies, resource requirements, budgets, and the area business plan.
• Business Acumen: Applies understanding of the business and how their own area integrates with others to achieve departmental objectives.
• Communication & Influence: Guides, influences, and persuades others either internally and externally; converts technical information to compelling business context and advice.
• Impact: Decisions impact the finances, operational efficiency and effectiveness of own team and often multiple related teams.
• Leadership: Semi-independent management of roles and responsibilities (primarily professional level roles), planning for the department’s needs and operational issues.