· Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
· Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Organize training venues, logistics and accommodations as needed.
· Identify, develop, and implement outreach, recruitment, and digital marketing strategies, including social media campaigns, to ensure proper quantity and quality of talent is available to meet employer needs.
· Assist in all aspects of talent acquisition for local businesses and participants including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Deliver training in various classroom formats, using relevant training materials and a variety of media to address the individual needs of learners.
· Appropriately connect career seekers to open positions, resulting in employment.
· Assist customers in accessing resources to secure employment, training or other supportive services to attain self-sufficiency by providing relevant information and directing customers to services in an appropriate, timely and efficient manner.
· Use computers and printed materials, assist customers in accessing websites and state systems for labor market information, relevant job search information and other resource for developing job leads. Select or develop teaching aides, such as training handbooks, demonstrations models, multimedia visual aids, computer tutorials and reference works.
· Assist individuals with understanding and completing program enrollment processes.
· Conduct eligibility assessment
· Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
· Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.
· Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Also be able to immediately respond to the needs of customers with support options within or outside the scope of our programs.
· Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Maintain process to measure outcomes and customer satisfaction and utilize the information to make recommendations on continuous improvement opportunities.
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.