Account Manager
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Before you apply
Salary$80k – $100k
LocationPoint C - United States - Remote, United States - Remote
Work moderemote
Typefull-time
SeniorityMid
Experience5–8 yrs
DepartmentAccount Management
Company size2+ people
PostedMar 13, 2026 · 7mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree or equivalent related experience
5-8 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry
Proven experience engaging and building relationships with C-suite executives
Strong knowledge of self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA)
Excellent written, verbal, and presentation skills
Strong organizational skills and attention to detail
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Ability to build relationships and interact confidently with senior-level executives and clients
Analytical thinking, creative problem-solving, and sound decision-making abilities
Self-motivated, results-driven, and able to manage multiple priorities
Manage a portfolio of approximately $5 - $8 million
Active state insurance license is preferred
Ability to travel as needed
Equal Employment Opportunity
Skills
Microsoft Office
Word
Excel
PowerPoint
Outlook
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Health savings account
Flexible spending account
Paid time off
Disability leave
Employee assistance program
About the company
Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.
About the role
The Account Manager is responsible for managing and retaining a block of key client accounts while supporting business growth and client satisfaction. This role serves as a trusted advisor and product expert, cultivating strong relationships with clients, brokers, and internal teams. The Account Manager oversees all phases of the client lifecycle, from onboarding to ongoing service delivery and renewal activities, ensuring exceptional service and consistent results.
Primary Responsibilities:
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Manage a portfolio of approximately $5 - $8 million to ensure satisfaction, retention, and long-term partnership
•
Serve as the primary liaison for plan sponsors, brokers, and internal teams to deliver an exceptional client experience
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Develop and execute strategic service plans to align with client goals and objectives
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Oversee day-to-day account management activities, including implementation, issue resolution, and renewals
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Maintain relationships with senior-level contacts within client organizations, including Benefits, Human Resources, and Finance leaders
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Ensure accurate and timely delivery of Point C products, services, and reporting
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Collaborate closely with internal stakeholders and partners—valuing internal relationships as highly as external ones—to proactively address client needs and drive continuous improvement and success
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Lead the development and delivery of presentations, client meetings, and renewal discussions as a subject matter expert on Point C solutions
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Establish cadence of regular and strategic service meetings
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Other duties as assigned to support client success
Qualifications:
•
Bachelor’s degree or equivalent related experience
•
5-8 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry
•
Proven experience engaging and building relationships with C-suite executives
•
Strong knowledge of self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA)
•
Excellent written, verbal, and presentation skills
•
Strong organizational skills and attention to detail
•
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
•
Ability to build relationships and interact confidently with senior-level executives and clients
•
Analytical thinking, creative problem-solving, and sound decision-making abilities
•
Self-motivated, results-driven, and able to manage multiple priorities
•
Ability to travel as needed
•
Active state insurance license is preferred
Individual compensation will be commensurate with the candidate’s experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency
$80,000—$90,000 USD
Benefits:
•
Comprehensive medical, dental, vision, and life insurance coverage
•
401(k) retirement plan with employer match
•
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
•
Paid time off (PTO) and disability leave
•
Employee Assistance Program (EAP)
Legal
Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
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