Administrative Operations Representative
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Before you apply
LocationRichfield, OH (USA)
Work modeon-site
SeniorityMid
Experience6+ yrs
EquityIncluded
Company size501–1,000 people
PostedOct 19, 2026 · 2w ago
Verified live9h ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent
Minimum of 6 years of experience in administrative or office support functions
Advanced organizational abilities to manage multiple tasks efficiently
High attention to detail related to communications, scheduling, and recordkeeping
Advanced knowledge of business systems and applications
Excellent interpersonal and communication skills
Proven ability to handle confidential information with discretion
Applicants must be authorized to work in the United States without the need for current or future sponsorship
Skills
business systems
applications
Benefits
Health insurance
Dental insurance
Vision insurance
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid time off
401(k)
Employee stock purchase plan
Commuter benefits
About the company
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Legal
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)
About the role
National Interstate is looking for a Administrative Operations Representative to join their team. This individual will work out of the Richfield, Ohio office.
Essential Job Functions and Responsibilities
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Performs a variety of complex administrative operational tasks including one or more of the following:
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Scans documents and fulfills print orders and document assembly requests for complex accounts.
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Prepares and distributes incoming mail and processes outgoing mail.
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Coordinates the procurement and organization of supplies.
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Schedules and coordinates meetings and events. May lead and participate in catering service coordination.
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Welcomes and directs visitors to the office building. Answers, routes and screens incoming calls.
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Inputs or loads complex data into a system. Audits records for quality, accuracy and maintainability.
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May coordinate special projects, including the planning and execution.
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May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
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Performs other duties as assigned.
Job Requirements
Education: High School Diploma or equivalent.
Experience: Generally, a minimum of 6 years of experience in administrative or office support functions.
Scope of Job/Qualifications: Possesses advanced organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates advanced knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Maintains advanced knowledge of department operations, policies, and procedures and applies a comprehensive understanding of the business and organization. Excellent interpersonal and communication skills. Proven ability to handle confidential information with discretion.
Company:
NIIC National Interstate Insurance Company
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
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