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Field Service Engineer

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Before you apply
Salary£34k – £38k
LocationHartlepool, United Kingdom
Work modeon-site
Typefull-time
SeniorityEntry
Company size10+ people
PostedSep 1, 2026 · 2mo ago
Verified live22h ago
At a glanceSummarised by Seekless from the posting.
Full, valid driving licence
Experience as a White Goods Engineer (minimum of 6 months recent White Goods Engineering experience)
Self-motivation
Strong technical skills
Strong customer service skills
Strong communication skills
Organised
Dedicated to finding the best outcome for the customer
Ability to lift & manoeuvre heavy objects
Ability to work in restricted spaces
Regularly engage hand dexterity
Colour vision
Ability to distinguish between live, neutral and earth wires
Benefits
Pension contribution
Staff discounts
Bonus
Field Service Engineer£33,903 - £38,423 depending on experience
Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
Responsibilities
As a Field Service Engineer, you’ll be visiting customers in their homes across Hartlepool and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
Requirements
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
Industry-leading benefits
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£33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements
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£38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
•
Bonus potential of up to £2,500 per annum
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Enhanced rate over time
•
Up to 6% pension contribution
•
Brilliant staff discounts on products and a range of retailers, entertainment, and days out
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
About the company
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Legal
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
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