About the Role
Make an Impact as Market Merchant Lead for the Mastercard Offers Network rollout in Philippines. Mastercard Offers Network is one of the strategic initiative to develop a new value-added services initiative designed to deliver measurable growth and profitability for the partner participating and contributing to the initiative. Leveraging Mastercard’s global network, AI-powered capabilities, and data-enabled technology solutions, the program drives efficient, targeted, and high-impact consumer engagement.
As a senior leader, you will define and execute the merchant partnership strategy for the market. You will be responsible for onboarding, managing, and scaling a high-quality merchant partner ecosystem that participates in Mastercard’s offer programs. This role requires the blend of strategic growth plan, complex partnership management, commercial negotiation, and hands-on execution.
You will work closely with multiple internal and external stakeholders including regional product teams, solution engineers, implementation, legal, customer service, operations, marketing, and sales. The ideal candidate brings a strong growth mindset, deep experience in merchant partnerships as well as understanding of payments, and the ability to independently drive execution while delivering measurable commercial outcomes.
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The Role
The responsibilities of the role include the following:
• Lead the merchant onboarding strategy for market, driving growth in high-quality merchant offers partnerships across priority sectors (e.g., Retail, Airlines, Dining, Entertainment etc.).
• Scale strategic merchant partners leveraging Mastercard’s existing relationship ensuring we deliver incremental value to merchant and strengthens the partnership further.
• Develop and execute a Commerce Media strategy for future growth including sourcing, and scaling advertiser-funded content across the publisher ecosystem, creating high-impact, data-driven campaigns that align advertiser objectives and publisher and deliver the desired outcome
• Structure, negotiate, and manage complex partnership terms ensuring strong commercial outcomes and long-term strategic alignment.
• Serve as the primary point of contact and trusted advisor for strategic merchants to build and nurture executive-level merchant relationships.
• Support the execution of merchant-funded offers ecosystem, collaborating closely with Mastercard Offer Program lead to deliver compelling, best-in-class offers that drive acquisition, engagement, and retention for merchants.
• Develop governance and engagement frameworks, implementing processes that enable consistent merchant partnership model.
• Create and operate structured governance models with merchant partners through regular cadence (QBRs), performance tracking (activation rates, conversion, engagement, and ROI etc), and opportunity area.
• Collaborate cross-functionally with Product and Operations teams to improve onboarding journeys, relay merchant feedback, and optimise campaign execution.
• Partner with Sales, Account Management, and Country leadership to align on go-to-market priorities, market readiness, and revenue delivery plans.
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All About You
• Experience in strategic merchant partnership business development, or and understanding of payments, or the broader technology ecosystem.
• Proven track record of initiating and scaling merchant or distribution partnerships.
• Strong commercial acumen and negotiating complex agreements spanning commercial models.
• Deep understanding of the market dynamics, with the ability to tailor partnership strategies to local contexts.
• Experience in financial services loyalty programs, or merchant-funded offer ecosystems is strongly preferred.
• Strong leadership capabilities with the ability to influence senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret performance metrics and offers using data-driven insights.
• Excellent communication, relationship-building, and stakeholder management skills across diverse cultures.
• Proven ability to establish collaborative working relationships and drive business objectives across cross-functional teams.