Instructor Dispatch
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Before you apply
Salary$90k – $160k
LocationLong Island City, NY, US
Work modeon-site
Typefull-time
SenioritySenior
Experience2+ yrs
EquityIncluded
Company size10,000+ people
PostedOct 5, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or General Education Development (GED)
Valid FAA Aircraft Dispatcher Certificate
Two (2) years operational experience as an Aircraft Dispatcher in Part 121
Successful completion of JetBlue’s Dispatch qualification program and maintained currency
Thorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulations
Thorough understanding of dispatch subjects and Air Traffic Control
Excellent coaching skills and the ability to motivate and mentor students
Proficient with the Microsoft Office suite
Excellent written and verbal communication skills
Project management skills and ability to manage multiple projects simultaneously
Strong organizational skills and detail oriented
Candidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment
Ability to work independently
Available for occasional night travel (20%)
Travel is required on an as needed basis to conduct training
Bachelor’s Degree
JetBlue Dispatch experience
Three (3) years of Leadership Experience
Previous teaching, instructing, or training experience
Experience with Flight Planning and Flight Following software
Must be in possession of valid travel documents with the ability to travel in and out of the United States
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
Skills
Microsoft Office
Flight Planning software
Flight Following software
Benefits
Health insurance
401(k)
Stock purchase plan
Short term disability
Long term disability
Basic life insurance
Travel benefits
Position Summary
The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs.
Essential Responsibilities
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Provides training for JetBlue crewmembers to include Dispatchers, Load Planners, other Instructors, and others, as required.
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Effectively and independently conduct assigned instructional events through their scheduled completion, maintaining effective communication, learner engagement, instructional quality, and the ability to provide required instruction, direction, feedback, and evaluation throughout the full duration of the event.
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Effectively and independently conduct assigned instructional events in accordance with the curriculum, lesson plan, applicable training standards, and regulatory requirements
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Actively manages the pace, depth, and delivery of instruction to make effective use of all time available, including providing additional explanation, practice, coaching, feedback, remediation, evaluation, or enrichment appropriate to learner performance.
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Assist with courseware development, audits, and other collateral duties
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Maintain Dispatch Crewmember qualification and currency
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Works occasional shifts in the SOC in qualified roles
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Other duties as assigned
Minimum Experience and Qualifications
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High School Diploma or General Education Development (GED)
•
Valid FAA Aircraft Dispatcher Certificate
•
Two (2) years operational experience as an Aircraft Dispatcher in Part 121
•
Successful completion of JetBlue’s Dispatch qualification program and maintained currency
•
Thorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulations
•
Thorough understanding of dispatch subjects and Air Traffic Control
•
Excellent coaching skills and the ability to motivate and mentor students
•
Proficient with the Microsoft Office suite
•
Excellent written and verbal communication skills
•
Project management skills and ability to manage multiple projects simultaneously
•
Strong organizational skills and detail oriented
•
Candidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment.
•
Ability to work independently
•
Available for occasional night travel (20%)
•
Travel is required on an as needed basis to conduct training
•
Must be in possession of valid travel documents with the ability to travel in and out of the United States
•
Must pass a pre-employment drug test
•
Must be legally eligible to work in the country in which the position is located
•
Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications
•
Bachelor’s Degree
•
JetBlue Dispatch experience
•
Three (3) years of Leadership Experience
•
Previous teaching, instructing, or training experience
•
Experience with Flight Planning and Flight Following software
Crewmember Expectations
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Regular attendance and punctuality
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Ability to work flexible hours and be available to respond on short-notice
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Able to maintain a professional appearance
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When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
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Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
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Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
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Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
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The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
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Computer and other office equipment
Work Environment
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Traditional Office Environment
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Classroom Environment
Physical Effort
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Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation
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The base pay range for this position is between $90,000.00 and $160,000.00. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.