Manager, Systems Engineering - Global Support
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Before you apply
LocationOFF USA: GA Atlanta HQ (5660 New Northside Drive), United States
Work modeon-site
Typefull-time
SeniorityLead
Experience5+ yrs
Company size10,000+ people
First seenOct 17, 2026 · 3w ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
5+ years of experience with engineering Operating Systems as well as Software Development Engineering, Tools Automation, or similar role in platform delivery
Experience as a people manager or in a team lead role with delegation duties
Bachelor's Degree in engineering discipline or equivalent experience in Systems Engineering / Development
Solid experience coding with any one or combination of PowerShell, Python, Bourne, Groovy, Ruby, etc
Fundamental understanding of the SDLC processes, and tools (Git, Puppet, etc.)
Experience with automation/configuration management using either Puppet, Chef, Ansible or equivalent
Working knowledge of multi-tiered, highly available, and resilient application design
Working knowledge of horizontal and vertical scaling for performance and high availability
Top-tier critical thinking, analytics, and problem-solving skills
Ability to work in a service-oriented team environment
Strong understanding of project Management, organization, and time management
Customer focus and dedication to the best possible user experience
Ability to communicate effectively with technical or business resources
Understanding of Continuous Integration and Delivery concepts
Experience working in a GitOps organization with a drive to automate everything
Working knowledge of the creation, support and deployment of Docker Containers
Working knowledge of the setup and configuration of Kubernetes
Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
Experience with LDAP and Multi-Factor authentication systems
Basic understanding of SQL Database concepts (Oracle, MySQL)
Equal Opportunity Employer - All qualified applicants will receive consideration without regard to legally protected characteristics
Skills
PowerShell
Python
Bourne
Groovy
Ruby
Git
Puppet
Chef
Ansible
Docker
Kubernetes
LDAP
MySQL
Oracle
Job Purpose
About the company
We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.
The Manager, Systems Engineering is responsible for leading a team of engineers responsible for software releases consisting of third-party applications and related deployment procedures in a mixed Linux and Windows environment. This individual works as part of a service-delivery team that assists developers, operations teams, and business teams to get results from a delivered platform as quickly as possible. Additionally, this position is a hands-on technical role that includes root cause analysis of problems, selecting, developing, and implementing automation tools, as well as active participation in deeply technical discourse.
The Manager will lead a team that is responsible for all aspects of delivery from cradle to grave. We go from requirement to retirement and all things in between. If you are interested in the ability to get involved with all aspects of systems, application, and platform delivery, you could be a fit.
Responsibilities
•
Educate and mentor team members, operations staff and other departments on best practices and application deployment methodologies and technologies
•
Delegate, assign, and ensure work is completed by subordinate staff
•
Assist in the design, planning and implementation of server and application delivery solutions
•
Tune and design systems infrastructure for maximum available performance
•
Automation of manual tasks using scripting and application development
•
Investigate and adopt new technologies/tools as needs arise as well as implement said tools quickly and efficiently
•
Respond to and assist with production operations in a 24/7 environment
•
Evaluate, test, and integrate new operating system versions, drivers, and patches
•
Provide technical analysis, resolve problems, and propose solutions
•
Provide support to and coordinate with Developers, Operations staff, and End-Users
•
Provide education and/or mentorship where needed to Teammates, Operations, Development and QA
•
Ensure streamlined application deployments as part of the overall SDLC
•
Manage infrastructure lifecycles, including procurement, buildout, ongoing hygienic support, and decommission
Knowledge and Experience/Requirements
•
5+ years of experience with engineering Operating Systems as well as Software Development Engineering, Tools Automation, or similar role in platform delivery
•
Experience as a people manager or in a team lead role with delegation duties
•
Bachelor’s Degree in engineering discipline or equivalent experience in Systems Engineering / Development
•
Solid experience coding with any one or combination of PowerShell, Python, Bourne, Groovy, Ruby, etc
•
Fundamental understanding of the SDLC processes, and tools (Git, Puppet, etc.)
•
Experience with automation/configuration management using either Puppet, Chef, Ansible or equivalent
•
Working knowledge of multi-tiered, highly available, and resilient application design
•
Working knowledge of horizontal and vertical scaling for performance and high availability
•
Top-tier critical thinking, analytics, and problem-solving skills
•
Ability to work in a service-oriented team environment
•
Strong understanding of project Management, organization, and time management
•
Customer focus and dedication to the best possible user experience
•
Ability to communicate effectively with technical or business resources
•
Understanding of Continuous Integration and Delivery concepts
Preferred Knowledge and Experience
•
Experience working in a GitOps organization with a drive to automate everything
•
Working knowledge of the creation, support and deployment of Docker Containers
•
Working knowledge of the setup and configuration of Kubernetes
•
Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
•
Experience with LDAP and Multi-Factor authentication systems
•
Basic understanding of SQL Database concepts (Oracle, MySQL)
Legal
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.