Assistant Manager, Claims (GETB)
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Before you apply
Typefull-time
SeniorityMid
Experience4+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Tertiary qualification in preferably in science, biomedical science, mathematics
Experience of at least 4 years in Takaful or Life Insurance company's Claims Department
Good & positive working attitude and habits
Able to work independently and a self-starter
Have sense of urgency and no procrastinating
Able to work as a team
Possess good communication skills, verbal & non-verbal
High level of integrity, takes accountability of work and good attitude over teamwork
Takes initiative to improve current state of things and adaptable to embrace new changes
Insurance or takaful qualification as added advantage
Job Purpose:
You are responsible to lead the medical claims section. The role involves in ensuring claims assessment and processing of healthcare/ medical claims, namely hospitalization, hospital benefit claims, etc are properly done and according to the SOP & guidelines. You are also responsible to assist supervisor for claims functions and implement Operations’ & claims strategy to support the company’s goal and performance
Job Description:
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To ensure claims are assessed and processed fairly and timely
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To ensure all claims processes are complied with all rules and regulation and governance from regulators, MTA, company’s policy and guideline
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To ensure claims are settled and processed within the agreed TAT
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To support and respond to Customer Service, Third Party Administrator, Outsourcing parties, clients (internal & external) and agents on timely manner
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To audit, track and monitor quality of work within the section
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To ensure reports are prepared with quality output in agreed timeline
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To monitor the works of Third-Party Administrator or outsourced organization, if any, and oversee their performance.
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To be able to perform claim investigation if required
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To participate in any product briefing or discussion if required
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To participate in projects, meetings, external claim training, roadshows, UAT, ORT, initiatives and any other tasks assigned by superior.
Our Requirements:
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Tertiary qualification in preferably in science, biomedical science, mathematics, and with insurance or takaful qualification as added advantage
•
Experience of at least 4 years in Takaful or Life Insurance company’s Claims Department
•
Good & positive working attitude and habits.
•
Able to work independently and a self-starter.
•
Have sense of urgency and no procrastinating
•
Able to work as a team
•
Possess good communication skills, verbal & non-verbal.
•
High level of integrity, takes accountability of work and good attitude over teamwork.
•
Takes initiative to improve current state of things and adaptable to embrace new changes.