Account Coordinator - 8 am to 7 pm - Thursday - Sunday Shift (Government Services) - Riverview, FL
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Before you apply
LocationRiverview, FL, US
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–2 yrs
DepartmentGovernment Services
Company size501–1,000 people
PostedOct 14, 2026 · 3w ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Clear, confident verbal and written communication skills; comfortable as the voice of the account to carrier partners under pressure
Strong data entry accuracy and attention to detail — precision matters in government reporting and compliance
Ability to manage multiple competing priorities simultaneously, including active recovery situations, in a fast-paced environment
Dependable and self-directed — this role operates during extended weekend hours and requires strong personal accountability
Proficient in Microsoft Office Suite; quick to learn and navigate new systems and technology platforms
High school diploma or GED required
1–2 years of experience in logistics, freight operations, or supply chain preferred; motivated entry-level candidates from any background encouraged to apply
Experience managing freight exceptions, load coverage, or carrier recovery situations in a time-sensitive environment a strong plus
Familiarity with TMS platforms, carrier portals, or visibility tools (FourKites, project44) a plus
Associate's or Bachelor's degree in Supply Chain, Business, or a related field a plus
Available to work Thursday–Sunday on-site, with consistent schedule adherence required
Skills
TMS
FourKites
project44
Microsoft Office Suite
Job Summary
The Government Services Account Coordinator (Thursday–Sunday) owns the day-to-day operational execution for BlueGrace’s federal, state, and municipal freight accounts across a four-day extended shift schedule. In addition to core account coordination responsibilities, this role carries a critical weekend coverage function — actively covering open USPS loads and executing bounce recoveries to ensure uninterrupted service on mission-critical government freight. This position is ideal for a detail-driven, ownership-oriented individual who thrives in a high-stakes operational environment and is motivated by the challenge of keeping time-sensitive government shipments on track through the end of the week and into the weekend. Reliability, compliance, and precise execution are non-negotiable in this role.
Duties and Responsibilities
Load Coverage — USPS Open Loads & Bounce Recoveries
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Monitor and manage open USPS load assignments during Thursday–Sunday shift hours, ensuring all tendered loads are covered by qualified, compliant carriers before pickup windows close.
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Identify uncovered or at-risk loads early in the shift and execute carrier outreach to secure capacity, prioritizing service commitment and on-time performance.
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Manage bounce recovery operations — identifying loads that have been rejected, dropped, or lost by the original carrier and rapidly sourcing replacement coverage to prevent service failures.
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Coordinate with the carrier network, dispatch contacts, and internal operations to execute recoveries with urgency, keeping customers and leadership informed throughout the process.
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Document all load coverage activity and bounce recovery actions with accurate detail in the TMS for reporting, accountability, and root cause analysis.
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Escalate load coverage situations that exceed resolution capacity or involve contract-critical shipments to Government Services leadership with full context and recommended action.
Carrier Network & Capacity Management
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Build and maintain a dedicated network of vetted, high-performing truckload carriers for government and strategic accounts.
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Maintain carrier performance and compliance scorecards; lead periodic carrier check-in calls to review KPIs and address performance gaps.
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Manage carrier contact records, equipment data, and driver information with a high standard of accuracy in the TMS.
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Support trailer pool management processes and related technology tools.
Award Go-Lives & Lane Operations
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Own award go-lives end-to-end, coordinating across internal teams and carrier partners to ensure new lanes are fully operational from day one.
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Track tendered volumes, shipment cadence, and award commitments against contractual obligations; flag deviations proactively.
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Maintain route guides, facility records, and contact information for shippers and consignees across all customer sites.
Tracking, Visibility & Exception Management
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Monitor real-time and autonomous shipment tracking via FourKites and project44 to maintain continuous visibility on in-transit government freight.
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Identify and resolve daily operational exceptions quickly; escalate proactively when a shipment or carrier relationship is at risk.
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Follow up with carriers to collect PODs, invoices, and all required supporting documentation within required timeframes.
Reporting & Compliance
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Maintain accurate shipment, equipment, and tender records across all government customer accounts.
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Learn and apply each customer’s specific KPIs and reporting requirements to daily operational decision-making.
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Generate and distribute operational reports and lane performance summaries as required by account and management teams.
Qualifications
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1–2 years of experience in logistics, freight operations, or supply chain preferred; motivated entry-level candidates from any background encouraged to apply.
•
Experience managing freight exceptions, load coverage, or carrier recovery situations in a time-sensitive environment a strong plus.
•
Familiarity with TMS platforms, carrier portals, or visibility tools (FourKites, project44) a plus.
•
Clear, confident verbal and written communication skills; comfortable as the voice of the account to carrier partners under pressure.
•
Strong data entry accuracy and attention to detail — precision matters in government reporting and compliance.
•
Ability to manage multiple competing priorities simultaneously, including active recovery situations, in a fast-paced environment.
•
Dependable and self-directed — this role operates during extended weekend hours and requires strong personal accountability.
•
Proficient in Microsoft Office Suite; quick to learn and navigate new systems and technology platforms.
•
Available to work Thursday–Sunday on-site, with consistent schedule adherence required.
•
High school diploma or GED required; Associate’s or Bachelor’s degree in Supply Chain, Business, or a related field a plus.
Key Competencies
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Drive for Results — takes ownership of outcomes with urgency and accountability, especially in load recovery situations.
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Collaboration — partners effectively across internal teams and carrier relationships to hit shared goals.
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Adaptability — stays organized and effective in a fast-changing, high-stakes operational environment.
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Tech Fluency — comfortable in Microsoft Office and quick to adopt new logistics systems and tools.
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Attention to Detail — manages high-volume transactional work without sacrificing accuracy or quality.