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Sentara Health

Patient Care Specialist

Salary$22 – $32/hr
LocationWilliamsburg, VA
Work modeon-site
Typepart-time
SeniorityEntry
Experience3+ yrs
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have3
HS Diploma
3 years Customer Service experience
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers
Nice to have1
Associate Level degree or higher in lieu of the required experience
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Paid time off
Parental leave
Tuition assistance
Student loan repayment
City/State
Williamsburg, VA
Work Shift
Rotating
Overview:
Sentara Urgent Care New Town is now hiring a part time Patient Care Specialist in Williamsburg, VA!
Clinic Hours
Monday - Friday, 8:00AM - 8:00PM
Saturday and Sunday 8:00AM - 4:00PM
This position requires a flexible schedule, with rotating shifts based on operational needs.
Overview
As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician’s office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
•
HS Diploma (Required)
•
Associate Level degree or higher in lieu of the required experience will be considered
Experience
•
3 years Customer Service experience (Required)
•
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers *(*Required)
Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office
Benefits
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Legal
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
About the company
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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