Logistics Import Operations Coordinator

LocationFolcroft, PA, us
Typefull-time
SeniorityMid
DepartmentCustoms Brokerage
EquityIncluded
Company size10,000+ people
PostedSep 2, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's Degree
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely
Pro-active, strong organizational skills
Strong computer skills (Excel, Word, PowerPoint)
Fluent in English
Understanding of air/ocean documentation process
Skills
Excel
Word
PowerPoint
Benefits
Paid vacation
Holiday
Sick time
Health insurance
Life insurance
Employee stock purchase plan
Training and personnel development program
Growth opportunities
Employee referral program bonus
Company Description
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.
•
Ensure smooth and timely freight process flow
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Ensure accurate and timely data entry into our operating system
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Track and trace Import files as required
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Use Workflows on daily basis
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Ensure timely delivery of freight to customers for Import shipments
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Ensure documents are timely sent to customer or broker for customs purposes
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Ensure accurate and timely client and Service Providers billing
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Interact with our customers in arranging their international shipments, meeting customer service standards
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Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
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Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
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Understand department process flow, constantly looking for areas of improved efficiency
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Ensure all customers’ standard operating procedures are followed and updated
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Meet KPI standards, as per the company procedures
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Overseas communications, timely responses to emails and requests (internal and external)
Qualifications
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Bachelor’s Degree
•
Understanding of air/ocean documentation process a plus
•
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
•
Pro-active, strong organizational skills
•
Strong computer skills (Excel, Word, PowerPoint)
•
Fluent in English
Additional Information
Expeditors offers excellent benefits:
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Paid Vacation, Holiday, Sick Time
•
Health Plan: Medical
•
Life Insurance
•
Employee Stock Purchase Plan
•
Training and Personnel Development Program
•
Growth opportunities within the company
•
Employee Referral Program Bonus