Booking Consultant Homecare
Read straight from ICG Medical's careers page, verified 3d ago.Seekless can tailor your résumé to it.
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Before you apply
LocationCape Town
Work modeon-site
SeniorityEntry
Experience1–2 yrs
DepartmentGreenstaff Medical US Homecare
Company size501–1,000 people
PostedSep 28, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Excellent verbal communication and writing skills
1-2 years sales experience
Committed to a high level of service delivery for clients and caregivers
Candidates must be comfortable working US shifts and from the office
About the company
About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.
About the role
Job Summary: To develop and grow both relationships and revenue within the region ensuring that we continue to further our mission of Improving Patient Care. With a full understanding of the role and the business, grow the region in line with company targets whilst delivering a timely & robust recruitment service to both candidates & clients alike with a high level of customer service.
Responsibilities:
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Filling schedules for all clients making for sure all is staff out.
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Pipeline management: prioritizing, building & maintaining relationships & supporting compliance in collecting documentation.
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Obtaining and updating candidate availability.
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Management of Clients database ensuring all notes are on the system and care plans are followed and updated.
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Proactively resolving client queries/issues.
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Source new nurses and nurture existing nurses, and handling cancellations from clients and candidates.
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Stakeholder management with colleagues in compliance, sales, and payroll.
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Manage basic payroll queries, chase missing timesheets, manage and support rejected timesheets, releasing timesheets from the team.
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Follow-up call after the first shift: Ensuring service levels remain high.
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Welfare calls to workers, promoting a strong customer experience.
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Developing client relationships & maximizing opportunities.
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Pipeline Management
Qualifications:
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Excellent verbal communication and writing skills are a must.
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1-2 years sales experience
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Committed to a high level of service delivery for clients and caregivers.
•
Candidates must be comfortable working US shifts and from the office.
Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.