· Certified in any agile project methodology, SAFE methodology preferred.
· Demonstrated ability in managing a global delivery model
· Demonstrated ability to define, manage and measure Global IT delivery processes
· Strong leader with proven ability to manage resources, both FTE and Vendor; develop a high-performing team of IT Professionals.
· Strong analytical and problem resolution skills; able to multitask and prioritize effectively.
· Strong interpersonal and facilitation skills; ability to forge consensus among competing constituents on critical and time sensitive issues.
· Management style that exhibits high energy, efficiency, collaboration, candor, openness and a result orientation.
· Ability to deal with ambiguity.
· Key personal characteristics include being Ethical and values driven; innovative and open to different ideas/viewpoints.
· Strong attention to detail and excellent problem-solving skills.
· Bachelor’s degree in Information Technology, Cybersecurity, Business, or related field is required.
· PMP certification is a plus.
· At least 2-3 years of related project management or account implementation/account management experience.
· Excellent analytical, logical thinking, and problem-solving skills.
· Excellent verbal and written communication skills.
· Thorough understanding of project management principles and planning.
· Thorough understanding of information technology procedures and practices.
· Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
· Ability to adapt to change.
· Extremely proficient in Microsoft Office Suite or related software program.
· Extremely organized with great attention to detail.
· Excellent customer service skills.
· Knowledge and experience using project management software.
· Ability to act as a team player.
· Ability to travel, up to 25% as necessary.