At a glanceSummarised by Seekless from the posting.
Must have10
Manage network and infrastructure operations, resolving incidents and major outages to minimize business disruption
Maintain reliable services through upgrades, patching, configuration management, and operational support
Support and optimize office networking, wireless LAN, and end-user connectivity
Manage enterprise networking technologies, including Routing, Switching, Firewalls, VPN, SD-WAN, Wireless, and Network Security
Configure and troubleshoot firewall policies, routing, NAT/PAT, IPS/IDS, antivirus, and related security technologies
Support SD-WAN deployment and optimization across global locations
Develop automation and infrastructure-as-code solutions to improve operational efficiency and consistency
Execute Change Management, including release and rollback activities through the Route to Live process
Manage vendor escalations and collaborate with global teams to resolve complex network issues
Mentor support teams, share technical knowledge, and participate in on-call rotations
Skills
Routing
Switching
Firewalls
VPN
SD-WAN
Wireless
Network Security
NAT/PAT
IPS/IDS
antivirus
Legal
TransUnion’s Job Applicant Privacy Notice
Team Overview
About the company
TransUnion’s Global Infrastructure Technology Services (GITS) team supports the secure, reliable, and efficient operation of the company’s technology infrastructure. The team manages network services, infrastructure operations, service improvements, and operational support that help maintain business
continuity across TransUnion. This role reports to the Manager I, Desktop Systems.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
•
Manage network and infrastructure operations, resolving incidents and major outages to minimize business disruption.
•
Maintain reliable services through upgrades, patching, configuration management, and operational support.
•
Support and optimize office networking, wireless LAN, and end-user connectivity.
•
Manage enterprise networking technologies, including Routing, Switching, Firewalls, VPN, SD-WAN, Wireless, and Network Security.
•
Configure and troubleshoot firewall policies, routing, NAT/PAT, IPS/IDS, antivirus, and related security technologies.
•
Support SD-WAN deployment and optimization across global locations.
•
Develop automation and infrastructure-as-code solutions to improve operational efficiency and consistency.
•
Execute Change Management, including release and rollback activities through the Route to Live process.
•
Manage vendor escalations and collaborate with global teams to resolve complex network issues.
•
Mentor support teams, share technical knowledge, and participate in on-call rotations.