Key Responsibilities & Accountabilities
Manage and grow Yokogawa’s business with major client accounts across all sites and affiliates.
Achieve assigned sales turnover, net profit, and strategic account development targets.
Promote Yokogawa’s portfolio of Process Control Systems (DCS, ESD, SCADA), Digital Enterprise Solutions, and field instrumentation products.
Build strong, long-term client relationships with key stakeholders at major client accounts (engineering, operations, procurement, and executive levels).
Identify business opportunities, develop strategies, and lead the proposal process in coordination with internal teams (technical, pre-sales, engineering, legal, and finance).
Develop and maintain a strategic account plan for major client accounts with clearly defined goals, initiatives, and timelines.
Represent Yokogawa at client meetings, technical discussions, and industry events relevant to major client account’s business. Track and guide on the major client accounts development plans and direction.
Act as the main commercial point of contact for all contractual matters with major client accounts, in both new business and maintenance / support contracts for major client accounts sites.
Provide regular sales forecasts, pipeline updates, and performance reporting.
Ensure customer satisfaction and post-sales support coordination.