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FR
Freudenberg

Inside Sales Representative

LocationMacon - Allied Industrial Blvd
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have13
Bachelor Degree or Relevant Work Experience (Inside Sales, Customer Service, or Account Management preferred)
Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Must act with a sense of urgency.
Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook
Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents
Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette
Excellent organizational skills and the ability to manage multiple priorities in a fast-paced setting
Pro-actively develop and manage strong business relationships using telephone and email resources to prospect accounts
Serve as primary point of contact for existing customers
Address customer feedback and resolve complaints efficiently
Follow-up and proactively approach leads via external methods
Independently manage smaller accounts
Build and maintain strong, long-lasting customer relationships through regular follow-ups and proactive support
Track and monitor leads/prospects and file in CRM (Crisp); become a CRM Regional Representative
Nice to have1
Relevant post qualifying certifications (ERP System {SAP preferred}, Microsoft office, CRM system)
Eligibility1
The Freudenberg Group is an equal opportunity employer
Skills
Microsoft Office
Microsoft Excel
Microsoft Outlook
CRM
ERP
SAP
Working at Freudenberg: We will wow your world!
Responsibilities:
•
Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts.
•
Serves as the primary point of contact for existing customers, efficiently utilizing all forms of communication to identify and bring to closure any customer needs.
•
Address customer feedback and resolve complaints efficiently to ensure high levels of satisfaction.
•
Follow-up and proactively approach leads which come in via external methods (e.g., website, phone, email, social media)
•
Independently manage smaller accounts.
•
Build and maintain strong, long-lasting customer relationships through regular follow-ups and proactive support.
•
Track and monitor leads/ prospects and file in CRM (Crisp); become a CRM Regional Representative.TBD
Qualifications:
•
Bachelor Degree or Relevant Work Experience (Inside Sales, Customer Service, or Account Management preferred)
•
Relevant post qualifying certifications (ERP System {SAP preferred}, Microsoft office, CRM system)
•
Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Must act with a sense of urgency.
•
Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook
•
Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents
•
Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette
•
Excellent organizational skills and the ability to manage multiple priorities in a fast-paced setting.
Legal
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Performance Materials LP (USA)
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